Ecaterina Coselnaia
Mesa,AZ
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
THE IRC
04.2023 - 08.2023
- Greeted guest, scheduled, coordinated and confirmed appointments and meetings. Answered phone calls and transfer to correct departments and personnel.
- Maintained organized and clean the office to create professional and welcoming environment for visitors and employees.
- Resolved customer issues, handled assignments independently with good judgement and critical thinking skills.
- Worked in OPS Spokane, worked with inventory for warehouse and created HSR for new arrivals client.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Retail Sales
Nordstrom
08.2022 - 04.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
Manager's
Jacadi Paris Boutique
01.2021
- Organised company merchandise and displays to increase brand awareness and product sales
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Communicated with clients to address questions, concerns and needs provide customer service.
Waitress
Merci French Cafe
01.2019 - 01.2021
- Additional responsibilities include training all new employees, working as sous-chef.
Operation Manager
H.Essers
01.2016 - 01.2018
- Oversaw transportation logistics for various materials and created spreadsheets to track arrivals/departures, costs, and shipping durations.
Education
University of International Relational of Moldova
Skills
- Hard-working, determined, and quick-learning professional with several years of retail and customer service experience
- Problem Resolving
- Customer Relations and Communications
- Multitasking and Organization
- Communication Skills
- Operations Support
Languages
Russian
Native or Bilingual
Romanian
Native or Bilingual
English
Professional Working
Spanish
Elementary
Timeline
Front Desk Receptionist
THE IRC
04.2023 - 08.2023
Retail Sales
Nordstrom
08.2022 - 04.2023
Manager's
Jacadi Paris Boutique
01.2021
Waitress
Merci French Cafe
01.2019 - 01.2021
Operation Manager
H.Essers
01.2016 - 01.2018
University of International Relational of Moldova
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