Summary
Overview
Work History
Education
Skills
Timeline
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Echefulachi Nwaemo

Lewisville,TX

Summary

Dynamic shift leader with proven expertise at Jersey Mike's Subs, enhancing team performance and customer satisfaction. Skilled in cash handling and problem-solving, fostering a positive work environment. Successfully trained new employees, reducing errors by 20%. Certified forklift operator with a strong commitment to safety and efficiency.

Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.

Diligent [Desired Position] with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.

Overview

6
6
years of professional experience

Work History

Shift Leader

Daves Hot Chicken
04.2024 - 04.2025
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Shift Leader

Jersey Mike's Subs
10.2022 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Machine Operator

Advance Online
07.2019 - 10.2022
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.

Order Picker Operator

Advance Online
07.2019 - 10.2022
  • Assisted in training new employees on proper order picking techniques, processes, and equipment usage for increased efficiency across the team.
  • Reduced errors in selected orders through meticulous attention to detail when comparing SKUs, item descriptions, and quantities requested.
  • Communicated proactively with supervisors regarding any issues or concerns that could impact order fulfillment timelines or quality.
  • Maintained a safe work environment with strict adherence to safety protocols and guidelines.
  • Increased customer satisfaction with accurate, on-time deliveries through efficient order processing and packaging procedures.
  • Performed routine equipment inspections, ensuring optimal performance levels while minimizing downtime due to maintenance issues.
  • Assisted in minimizing product damage by carefully handling items during the picking process.

Education

High School Diploma -

Lewisville Highschool
Lewisville, TX
06-2018

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Team player

Timeline

Shift Leader

Daves Hot Chicken
04.2024 - 04.2025

Shift Leader

Jersey Mike's Subs
10.2022 - 04.2024

Machine Operator

Advance Online
07.2019 - 10.2022

Order Picker Operator

Advance Online
07.2019 - 10.2022

High School Diploma -

Lewisville Highschool

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Echefulachi Nwaemo