Echo Adams
Ogden,UT
Summary
Problem Solving and organizational skills, Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
5
5
years of professional experience
Work History
Stay At Home Mother
Self
04.2021 - Current
- Served as the most important guide in the lives of my children while they were infants to school age
- Set schedule for children and ensured time management
- manage a household of four children and myself, youngest being 2 years of age
Customer Service Representative
Two Wire Electric
05.2019 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Office Assistant
Right Now Rooter
12.2016 - 04.2019
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
Education
High School Diploma -
Mountain High School
Kaysville, UT2008
Skills
- Verbal communication
- Phone skills
- Listening
- People skills
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Timeline
Stay At Home Mother
Self
04.2021 - Current
Customer Service Representative
Two Wire Electric
05.2019 - 04.2020
Office Assistant
Right Now Rooter
12.2016 - 04.2019
High School Diploma -
Mountain High School