Summary
Overview
Work History
Education
Skills
Timeline
Generic

Echo McClinton

Plasma Center Technician
Denton,TX

Summary

Highly motivated individual with extensive customer service, dining, and patient experience. Outgoing professional with a drive to help others in the medical field by using professional demeanor, training, and customer service skills to be an asset as a medical screener, Phlebotomist, and laboratory technician. A professional whom is reliable, knowledgeable, and dedicated.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

Waitress

Starwood Cafe
Denton, TX
12.2021 - 06.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.

Driver

Lyft
Denton, TX
08.2018 - 05.2021
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Checked in with dispatch service and updated with current location.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Minimized liability by consistently following road rules when driving.

Cashier

Family Dollar
Lake Charles, LA
02.2017 - 09.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Checked personal identifications during alcohol and tobacco sales.
  • Addressed customer needs and made product recommendations to increase sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Created price tags and merchandise signs.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Shift Leader

Taco Bell
Lake Charles, LA
11.2014 - 09.2018
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Plasma Center Technician

Grifols
Evans, CO
07.2008 - 08.2014
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Followed guidelines when reviewing applicant data to determine eligibility.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Screened customers through blood pressure, temperature, protein, hemoglobin checks.

Education

High School Diploma -

Roosevelt High School
Johnstown, CO
08.2000 - 05.2004

Skills

    Recording data

undefined

Timeline

Waitress

Starwood Cafe
12.2021 - 06.2022

Driver

Lyft
08.2018 - 05.2021

Cashier

Family Dollar
02.2017 - 09.2019

Shift Leader

Taco Bell
11.2014 - 09.2018

Plasma Center Technician

Grifols
07.2008 - 08.2014

High School Diploma -

Roosevelt High School
08.2000 - 05.2004
Echo McClintonPlasma Center Technician