Summary
Overview
Career Highlights
Work History
Skills
Timeline
Education
Volunteer
Eclamene Robinson

Eclamene Robinson

Atlanta,GA

Summary

Experienced Regional Manager skilled in strategic leadership and multi-site operations management. Proven track record of exceeding targets, building high-performing teams, and driving operational excellence. Passionate about driving business growth and fostering strong stakeholder relationships.

Overview

12
12
years of professional experience

Career Highlights

Team Leadership: Over a decade of experience delegating and coaching cross-functional teams to achieve organizational goals

Business Strategy: Provided strategic counsel to C-Suite leaders, contributing to informed decision-making and business growth

Training: Developed and delivered numerous training programs, enhancing the skills and capabilities of new and existing staff members

Awards & Recognition: Recipient of the 360 Leadership Award, Precision Award, and three-time winner of Sales Manager of the Year accolade

Work History

Regional Sales Manager

Asurion
08.2022 - Current
  • Enhanced team performance by providing weekly coaching sessions, training modules, and monthly performance feedback, resulting in 15% increase in overall sales productivity.
  • Collaborated with executive leadership to establish and achieve quarterly growth initiatives, contributing to 20% revenue growth within region and alignment of regional strategies with corporate goals.
  • Streamlined operational processes, identifying and implementing changes that resulted in 25% increase in efficiency and $50,000 in cost savings annually.
  • Partnered with product development teams, providing bi-monthly customer insights that led to 4 new product features and 10% increase in customer satisfaction ratings.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.

General Manager

Enjoy Technology, Inc
08.2020 - 08.2022
  • Oversaw budget allocations, employee reviews, training programs, schedules, and contract negotiations, resulting in 10% cost reduction and 20% increase in productivity.
  • Managed diverse team of professionals, cultivating supportive work culture and achieving 95% employee satisfaction.
  • Developed and executed sales strategies, driving 25% increase in sales and 30% improvement in profitability within 6 months.
  • Led high-performing team to consistently surpass company goals and targets, fostering collaborative work environment and earning Team of Quarter recognition twice.
  • Orchestrated daily operations to optimize performance, ensuring 100% on-time project completion and 15% reduction in turnaround time.

Senior L&D Training Manager

Sprint / T-Mobile
06.2012 - 08.2020
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and facilitated comprehensive multi-level training program for all parts of sales organization including, but not limited to product knowledge, sales skills, coaching, and business process
  • Monitors linkage between curriculum and improved learner job performance; coach's participants on job, ensuring learning translates to performance
  • Developed and facilitated 100+ workshops and seminars for sales team grooming and polishing
  • Collectively reduced 90-day employee churn from 66% to 53% attrition through supervised implementation of learning curriculums.

Skills

  • Coaching & Development
  • Succession Planning
  • Revenue Growth
  • Cross-Functional Management
  • Client Relationship Building
  • Conflict Resolution
  • Change Management
  • Microsoft Office Suite
  • Salesforce
  • Zendesk
  • Oracle
  • PowerBi
  • Tableau

Timeline

Regional Sales Manager

Asurion
08.2022 - Current

General Manager

Enjoy Technology, Inc
08.2020 - 08.2022

Senior L&D Training Manager

Sprint / T-Mobile
06.2012 - 08.2020

Bachelor of Arts (B.A.) In General Psychology -

Paine College

Education

Bachelor of Arts (B.A.) In General Psychology -

Paine College
Augusta, GA

Similar Profiles

CREATE PROFILE
Eclamene Robinson