Summary
Overview
Work History
Education
Skills
Endorsements
Languages
Timeline
Generic

Ector Mederos

Salinas,CA

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Skilled Dispatcher focused on keeping delivery and customer service operations on track. Thoroughly monitors traffic patterns and adjusts driver routes for efficiency. Well-liked by drivers and administration.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Propane Technician

Dassel's Petroleum
05.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Dispatch Supervisor

Amazon
09.2021 - Current
  • Managed Number dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Supervised team of Number employees and provided training focused on maximizing overall performance.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Trained Number new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by Number%.
  • Coordinated repairs to vehicles to maintain fleet operations.

Delivery Driver

Amazon
09.2019 - 11.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Painter

Monterey Bay Painting And Decorating
04.2016 - 09.2018
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.

Waiter

Villa Serra
03.2014 - 03.2016
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Diploma -

Salinas High School
Salinas, CA

Skills

  • P>Coaching and onboarding
  • P>Positive communication skills
  • P>Transportation coordination
  • P>Routing orders
  • P>Dispatching field personnel
  • P>Delivery policies
  • P>Employee training
  • P>Customer Relations
  • P>Dispatching procedures

Endorsements

Class B license

Hazmat

Tankers

Air bags

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Propane Technician

Dassel's Petroleum
05.2023 - Current

Dispatch Supervisor

Amazon
09.2021 - Current

Delivery Driver

Amazon
09.2019 - 11.2020

Painter

Monterey Bay Painting And Decorating
04.2016 - 09.2018

Waiter

Villa Serra
03.2014 - 03.2016

Diploma -

Salinas High School
Ector Mederos