Hi, I’m
Ed Carpenter
Executive Team Leader General Merchandise and Food Sales
Grand Rapids,MI
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in multiple facets of the retail industry including, logistics, assets protection, food safety and sanitation protocols, merchandising and human resources.
Overview
23
years of professional experience
Work History
Target
Executive Team Leader General Merchandise and Food
09.2021 - Current
Job overview
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained department cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Target
Executive Team Leader Remodel
01.2020 - 09.2021
Job overview
- Recruited and hired talented individuals bringing depth and experience to organization.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Conducted regular meetings with team to discuss issues, concerns and updates.
Target
Logistics Executive Team Leader
05.2016 - 01.2020
Job overview
- Supervised logistics functions and operations.
- Advised logistics management and structures for staffing levels to maintain adequate numbers.
- Managed functional areas of logistics.
- Developed logistical checklists to guide activities support.
- Monitored performance of logistics operations to identify areas for improvement.
- Built and established relationships with staff and vendors.
Target
Executive Team Leader - Assets Protection
03.2012 - 05.2016
Job overview
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary, or theft.
- Built cross-functional relationships with business partners to reduce losses.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
Grand Rapids Community College, Grand Rapids, MI
from Business Administration
Grand Valley State University, Allendale, MI
from Art Education
Skills
- Company Standards
- Operational Problems Analysis
- Departmental Strategies Development
- Staffing and Sales Reporting
- Operations and Logistics
- Transition Management
- Team Development
- Grocery Standards
- Freight Flow
- Trainer Mentoring
- Guest Services
- Supply Ordering and Management
- Safety Evaluation
- Calendar and Scheduling Software
- Employee Performance Evaluations
- Corrective Actions
- Investigation Support
- Priority Management
- Maximizing Coverage
- Staff Management
- Customer Service
- Verbal and Written Communication
- Managing Cash Register
- Safe Work Methods
- Resolving Complaints
- Employee Training
Certification
- Food Safe Certified - Through 2025
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Team Leader General Merchandise and Food
Target
09.2021 - Current
Executive Team Leader Remodel
Target
01.2020 - 09.2021
Logistics Executive Team Leader
Target
05.2016 - 01.2020
Executive Team Leader - Assets Protection
Target
03.2012 - 05.2016
Grand Rapids Community College
from Business Administration
Grand Valley State University
from Art Education
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