Nicole Guenther
Lantana,FL
Summary
Results driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvements, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
24
24
years of professional experience
Work History
Executive Team Leader, General Merchandise/Food and Beverage Manager
Target
08.2024 - Current
- Implemented best practices in financial management to optimize budget allocation and resource utilization.
- Delivered high-quality results by setting clear expectations, providing resources, and closely monitoring progress.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Prepared annual data to determine metrics for operational performance.
- Established performance metrics for continuous improvement initiatives across various departments within the organization.
- Oversaw daily operations, ensuring adherence to regulatory requirements, organizational policies, and industry standards.
General Merchandise Team Leader
Target
09.2017 - 08.2024
- Enhanced employee engagement through regular feedback sessions, fostering a positive work environment focused on continuous improvement.
- Improved store layout for enhanced customer experience and increased foot traffic.
- Collaborated with vendors to secure advantageous terms and conditions for product procurement, driving cost savings for the business.
- Managed budget allocations effectively, optimizing resource utilization while meeting financial targets.
- Facilitated strong relationships with external stakeholders such as suppliers, maintaining open lines of communication and addressing any concerns promptly.
- Optimized merchandise turnover by consistently evaluating product performance metrics and adjusting inventory levels accordingly.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
Senior Team Leader, Specialty Sales
Target
06.2009 - 09.2017
- Championed a culture of continuous learning, fostering an environment conducive to professional growth and development.
- Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
- Produced weekly, daily and monthly activity reports and forecasts.
- Assisted in recruitment to build team of top performers.
- Evaluated customer needs and feedback to drive product and service improvements.
Specialty Sales/Guest Service Team Member
Target
10.2000 - 06.2009
- Ensured proper cash handling procedures were followed daily during shift reconciliations without any discrepancies noted in audit reports.
- Exceeded loyalty program enrollment targets by highlighting benefits during conversations with guests at check-in or upon inquiry.
- Supported the front desk team during high-traffic periods by efficiently handling check-ins, check-outs, and guest inquiries simultaneously.
- Resolved guest complaints with empathy and professionalism to ensure satisfaction and repeat business.
Education
High School Diploma -
Boynton Beach Community High School
Boynton Beach, FL06-2003
Certificate - Medical Assisting
Palm Beach State College
Lake Worth, FL12-2011
Associate of Arts - Business Administration And Management
Palm Beach State College
Lake Worth, FL05-2027
Skills
- Strong interpersonal and communication skills
- Ability to relate well with people at all levels of the organization
- Ability to lead and hold others accountable
- Ability to manage conflict
- Ability to prioritize tasks and manage workload independently
- Strong cognitive skills, including problem analysis and decision making
- Ability to adapt to new technologies
- Ability to learn and adapt to current technology needs
- Ability to work with others towards a common goal
- Ability to actively listen and communicate effectively
Timeline
Executive Team Leader, General Merchandise/Food and Beverage Manager
Target
08.2024 - Current
General Merchandise Team Leader
Target
09.2017 - 08.2024
Senior Team Leader, Specialty Sales
Target
06.2009 - 09.2017
Specialty Sales/Guest Service Team Member
Target
10.2000 - 06.2009
High School Diploma -
Boynton Beach Community High School
Certificate - Medical Assisting
Palm Beach State College
Associate of Arts - Business Administration And Management
Palm Beach State College
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