Summary
Overview
Work History
Skills
Endorsement
Where I've Been
What I've Learned
Timeline
Generic
Ed Kern

Ed Kern

Pueblo West,CO

Summary

SUMMARY Dedicated AV System Design Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes: Designing, installing, configuring, programming, commissioning & monitoring complex AV systems and infrastructures. Offering successful career history comprising more than 40 years.

Overview

27
27
years of professional experience

Work History

ON Site AV System Engineer

AVI-SPL UNMC Davis Global Center
02.2022 - 02.2024
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
  • Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
  • Designed new touch panel interfaces to increase user productivity.

Director of Technical Services

CCS
11.2015 - 01.2022
  • Responsible for managing: Engineering, Project management, Install & Service personnel for the Colorado Office
  • Created a training program for the Installation team, hired a Project Manager to handle the larger projects, secured a full-time service manager to take on all service tasks, implemented new software system to produce highly effective system quotes that become the basis for the system design and project management
  • Became the mentor for the integration team by working along side of them to produce an excellent product.

System Designer / Programmer

CCS
10.2010 - 09.2015
  • As the senior AV system Designer and Crestron programmer for the Colorado office
  • Responsible for designing larger more complex and exciting AV systems including the control system programming and commissioning of the systems
  • Developed a training program for install technicians who hadn't been exposed to these larger type projects.
  • Dramatically increased system sales for the company and promoted a design philosophy of providing a better user experience by utilizing quality system controls.

Owner/Operator

Kern AV
01.2002 - 12.2010
  • Created Kern AV systems Company
  • Developed a market in schools districts for Auditoriums, Boardrooms & Training Rooms AV systems
  • Provided Turnkey Design Build Systems centered around control systems
  • Installed larger Church AV system including: FOH Audio Systems, Video Production Systems & Lighting Systems.

Denver Branch Manager

Amarch Corporation
01.1997 - 01.2000
  • Moved to Denver to Start up new Branch office for a small Texas AV reseller
  • Developed marketing strategy for creating new AV system rental business in Denver Tech Center
  • Worked with all local hotel AV companies in DTC to create a Niche market for high-end specialized computer display technology
  • Created Installation branch and began providing AV System design services.
  • Sold the largest AMARCH single order for 250 projectors valued at 1.9 million.

Skills

  • Troubleshooting
  • Installation & Servicing
  • AV System Design
  • AV Technical Support & Training
  • AV Project Management
  • System Commissioning
  • Crestron Programming
  • Proficient in software : Crestron Simple Windows, VTpro, Biamp Tesira, QSC Q-SYS, Microsoft Office 365 Suite, Visio, Audinate Dante, OBS and & 7th Sense Delta Show Control

Endorsement

Mark Gonzales, Information Security Manager, CSU Pueblo, Mr. Kern has exceptional customer service skills, and he takes the time and care to understand his customer's business needs and wants, and then communicate in a positive way the best solution, and bang for our buck.

Where I've Been

  • CCS, Denver, CO, 11/2015, Present, Director of Technical Services, Responsible for managing: Engineering, Project management, Install & Service personnel for the Colorado Office.
  • Created a training program for the Installation team, hired a Project Manager to handle the larger projects, secured a full-time service manager to take on all service tasks, implemented new software system to produce highly effective system quotes that become the basis for the system design and project management.
  • Became the mentor for the integration team by working along side of them to produce an excellent product.
  • CCS, Denver, CO, 10/2010, 09/2015, System Designer / Programmer, I was the senior AV system Designer and Crestron programmer for the Colorado office.
  • I began designing larger more complex and exciting AV systems and since I could program them as well, I began doing all the onsite programming and commissioning of the systems. I was able to use this as a training opportunity for many of our install technicians who hadn't been exposed to these larger type projects.
  • I dramatically increased the larger AV system sales for the company and promoted a design philosophy of providing a better user experience by utilizing quality system controls.
  • Kern AV, Aurora, CO, 01/2002, 12/2010, Owner/Operator, I started my own AV systems Company.
  • Developed a market in schools districts for Auditoriums, Boardrooms & Training Rooms AV systems. Provided Turnkey Design Build Systems centered around control systems.
  • Installed larger Church AV system including: FOH Audio Systems, Video Production Systems & Lighting Systems.
  • Amarch Corporation, Denver, CO, 01/1997, 01/2000, Denver Branch Manager, Moved to Denver to Start up new Branch office for a small Texas AV reseller.
  • Developed marketing strategy for creating new AV system rental business in Denver Tech Center. Worked with all local hotel AV companies in DTC to create a Niche market for our high-end specialized computer display technology.
  • Created Installation branch and began to design and install AV Systems. Sold the largest AMARCH single order for 250 projectors valued at 1.9 million.

What I've Learned

  • EL Camino HS, Carmichael, CA, Graduated 1978
  • Continuing Education and Seminars Include:
  • Houston Tech Inst 6 Month Electronics Course
  • Crestron DMC-D Certificate
  • Crestron DMC-E Certificate
  • Crestron Configuration of Crestron Systems
  • Essentials of Crestron Programming
  • Intermediate Crestron Programming
  • Biamp Audia
  • Vaddio AV Bridge Matrix Pro
  • Leyard Planar Clarity G3 Video Wall Certified Installer
  • Leyard Planar DirectLight X LED Video Wall Certified Installer
  • Infocomm University AV Design Level-1
  • Infocomm University AV Design Level-2
  • Infocomm University AV Design Level-3
  • ExacqVision Enterprise Technical Training
  • ExacqVision Technical ResellerTraining

Timeline

ON Site AV System Engineer

AVI-SPL UNMC Davis Global Center
02.2022 - 02.2024

Director of Technical Services

CCS
11.2015 - 01.2022

System Designer / Programmer

CCS
10.2010 - 09.2015

Owner/Operator

Kern AV
01.2002 - 12.2010

Denver Branch Manager

Amarch Corporation
01.1997 - 01.2000
Ed Kern