Eda Rosales
Bari Ristorante
Houston
8
years of professional experience
Dedicated and customer-focused restaurant, hospitality, and customer service environments. Skilled in creating positive guest experiences, managing high-volume service, handling customer concerns professionally, and supporting daily operations in fast-paced settings. Strong communication, multitasking, and teamwork abilities with a reputation for reliability, professionalism, and excellent service. Bilingual in English and Spanish.
Work History
Hostess
1 Year 4 Months- Greeted and welcomed guests while providing a professional and friendly dining experience in a high-end Italian restaurant environment
- Managed reservations, coordinated seating arrangements, and maintained efficient guest flow during busy service hours
- Assisted guests with menu selections, specials, and beverage recommendations while ensuring excellent customer satisfaction
- Delivered attentive table service and maintained strong knowledge of menu items and restaurant standards
- Resolved guest concerns professionally and collaborated with team members to ensure smooth restaurant operations
- Maintained cleanliness, organization, and presentation standards throughout the dining area
- Built positive relationships with returning guests through attentive and personalized service
Server
1 Year 2 Months- Greeted and welcomed guests while providing a professional and friendly dining experience in a high-end Italian restaurant environment
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to coordinate timely food delivery and maintain service flow.
- Processed customer orders efficiently, utilizing POS system for accurate billing.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction levels remained high.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier / Customer Service Associate
5 Years- Delivered friendly and efficient customer service in a fast-paced restaurant and food truck environment
- Processed customer transactions accurately and handled cash responsibly
- Assisted with inventory management, stocking, and maintaining cleanliness standards
- Addressed customer questions and resolved concerns in a professional manner
- Supported daily restaurant operations and collaborated with team members during high-volume shifts
- Built strong rapport with repeat customers through excellent communication and service
Education
Bachelor’s Degree
Currently Enrolled
High School Diploma
Skills
Customer service & guest relations
Cash handling & POS systems
Conflict resolution & problem-solving
Team collaboration & communication
Time management & multitasking
Inventory support & organization
Adaptable in fast-paced environments
Food service & hospitality experience
Timeline
Server
Bari Ristorante
01.2025 - 03.2026Read More
Hostess
Georgia James Steakhouse
08.2024 - 12.2025Read More
Cashier / Customer Service Associate
Mi Princesita Restaurant & Food Truck
01.2018 - 01.2023Read More
Northbrook High School
High School Diploma
Read More
University of Houston–Downtown
Bachelor’s Degree
Read More