Passionate hospitality professional dedicated to complete guest
satisfaction. Eager to experience every aspect of the hospitality world. Curiously minded, creative, innovative, with a constant desire to learn.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Ci Siamo-USHG
Manhattab, NY
10.2023 - Current
Resolved customer complaints in a professional manner.
Provided drink suggestions to customers based on their preferences.
Performed opening and closing duties including restocking supplies.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Assisted in setting up the bar for service shift.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Lead Bartender
Marta-USHG
Manhattan, NY
11.2022 - 08.2023
Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws
Provided prompt, efficient, friendly and quality service at all times
Quickly mixed a variety of simple and complex cocktails
Maintained stock levels to prevent shortage of critical items
Conducted monthly liquor inventory
Ordered and maintained stocked of well liquors and specialty cocktails ingredients.
Bartender
1803
Manhattan, NY
03.2021 - 11.2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Fulton Grand/ Washington Commons
Brooklyn, NY
03.2019 - 09.2021
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Jeepney
Manhattan, NY
09.2019 - 03.2020
Maintained speed of service for food orders while minimizing errors and complaints
Cleared tables immediately after guests left in preparation for next party.
Bartender
Brooklyn Public House
Brooklyn, NY
11.2016 - 03.2019
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits
Checked guests' identification before serving alcoholic beverages.
Bartender
Strong Place
Brooklyn, NY
03.2016 - 11.2016
Obtained cash bank and stocked service bar to prepare for operation
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Server
The Stag’s Head
Manhattan, NY
01.2015 - 02.2016
Supported servers, food runners and bussers with keeping dining area ready for every guest
Informed servers of newly seated parties for speedy service.
Education
Certificate - Massage Therapy
Anthem Institute
Jersey City, NJ
10.2013
High School Diploma -
Bayonne High School
Bayonne, NJ
06.2010
Skills
Food Service
Beverage Preparation
Multilingual in English & Spanish
Engaging personality
New Hire Training
Certification
Food Handlers
Languages
English
Spanish
References
Ivory McKay, Union Square Hospitality Group, AGM at Marta, 10 months
Sarah Mullen, Union Square Hospitality Group, Floor Manager at Marta, 10 months
Erin Forde, Manager at Fulton Grand & Washington Commons, over 4 years