Edda Zambrana
Fort Worth,TX
Summary
Results-oriented Head Custodian Supervisor with 8 years of experience in custodial operations. Trains and mentors staff, implements efficient schedules, and manages inventory to optimize productivity and uphold cleanliness standards. Adapts to challenges while maintaining organized practices that align with organizational goals.
Overview
19
19
years of professional experience
Work History
Housekeeping Cleaner
Mikes Cleaning and Organizing
Southlake, Texas
01.2026 - 03.2026
- Cleaned and sanitized residential spaces, maintaining high standards of cleanliness and hygiene.
- Collaborated with team members to efficiently complete cleaning tasks, contributing to timely service delivery.
Head Custodian Supervisor Janitor of Building
Keller ISD
Keller, Texas
01.2017 - 12.2025
- Maintained inventory of cleaning supplies and equipment for optimal usage.
- Trained and mentored custodial staff on best practices and safety protocols, enhancing team compliance and performance.
- Created cleaning schedules that improved staff productivity and ensured thorough coverage of all areas.
- Trained new employees in proper use of custodial equipment and techniques.
- Allocated specific duties to custodial staff according to their strengths.
- Established positive working relationships with staff, supervisors and building occupants.
- Moved equipment and furniture to thoroughly clean space.
- Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
- Reported any damage or malfunctioning equipment to appropriate departments for repair or replacement.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
- Monitored budget expenses related to custodial operations.
- Organized assignments and schedules for subordinates to cover daily and deep cleaning needs.
- Evaluated performance of each employee through regular feedback sessions.
- Identified areas where improvements can be made in terms of efficiency or cost savings.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor
- Stripped, sealed, finished andd polished floors to maintain longevity an
- Checked inventory levels and ordered new supplies to support ongoing daily cleaning operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Led weekly meetings with team members to outline tasks and ensure alignment on project deadlines.
- Delegated work to staff, setting priorities and goals.
Front Desk Coordinator
Municipality of Mayaguez
Mayaguez, Puerto Rico
01.2007 - 05.2011
- Managed front desk operations to enhance visitor check-in experience.
- Resolved inquiries and provided information to the public, improving service quality.
- Coordinated communication between departments and external stakeholders to ensure information flow.
- Performed administrative tasks such as filing documents, preparing reports, and updating databases.
- Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
Education
High School Diploma -
School Dr. Alfredo M. Aguayo
Ponce Puerto Rico 05-2000
Bachelor of Science - Biology
University of Puerto Rico
Campus Of Mayaguez Puerto Rico Skills
- Surface cleaning
- Building maintenance
- Equipment operation
- Safety protocols
- Inventory management
- Customer service
- Time management
- Task delegation
- Attention to detail
- Team collaboration
- Problem solving
- Communication skills
- Training techniques
- Relationship building
- Performance evaluation
- Building maintenance
- Budget control
- Building maintenance
- Inventory management
Languages
Spanish
Professional
Timeline
Housekeeping Cleaner
Mikes Cleaning and Organizing
01.2026 - 03.2026
Head Custodian Supervisor Janitor of Building
Keller ISD
01.2017 - 12.2025
Front Desk Coordinator
Municipality of Mayaguez
01.2007 - 05.2011
High School Diploma -
School Dr. Alfredo M. Aguayo
Bachelor of Science - Biology
University of Puerto Rico