EDDESHA LUCAS
Humble,TX
Summary
Results-driven Payroll Specialist skilled in payroll support, data management, and record keeping. Expertise in reviewing payroll information, resolving discrepancies, and maintaining confidentiality while meeting tight deadlines. Leverages payroll experience and military supply management background to contribute effectively. Aiming to transition into a Payroll Analyst position
Overview
12
12
years of professional experience
Work History
Payroll Specialist / Customer Service Agent
Envoy Air
Brooklyn, NY
11.2019 - Current
- Support accurate processing and maintenance of employee payroll and timekeeping information.
- Process and review payroll information to support accurate and timely employee payments.
- Review employee information and payroll-related data for accuracy and completeness.
- Review employee data, time records, deductions, and payroll adjustments for accuracy.
- Investigate payroll discrepancies and assist with resolving employee pay issues.
- Identified discrepancies and collaborated with personnel to resolve payroll issues, enhancing accuracy of payroll processing.
- Resolved payroll and employee issues through effective communication, ensuring timely support for employee inquiries.
- Provide professional customer service while handling questions, concerns, and requests.
- Communicate effectively with employees, supervisors, and other departments.
- Work effectively in a fast-paced environment while meeting deadlines and company requirements.
- Processed payroll for aviation employees using the Envoy Air payroll system.
Unit Supply Specialist — 92Y
United States Army
05.2014 - 11.2018
- Managed, maintained, and accounted for unit supplies, equipment, and property.
- Maintained accurate inventory records and supporting documentation to ensure accountability and readiness of unit supplies.
- Processed supply requests, receipts, issues, transfers, and turn-ins to streamline supply chain operations and support mission readiness.
- Conducted inventories and reconciled records to identify and resolve discrepancies.
- Used computer systems and databases to maintain and update supply and property records.
- Prepared reports and documentation related to inventory, equipment, and accountability.
- Coordinated with personnel and leadership to fulfill supply requirements efficiently and meet operational timelines.
- Safeguarded government property and maintained accurate accountability of assigned equipment.
- Applied strong attention to detail, organization, and time management in a fast-paced environment.
Education
Associate Degree - Nursing
Mildred Elley College
New York, NYSkills
- Payroll Processing & Support
- Payroll processing
- Payroll Data Entry & Review
- Payroll Reconciliation
- Payroll reconciliations
- Payroll Auditing
- Payroll adjustments
- Timekeeping & Attendance
- Timekeeping systems
- Employee Records
- Payroll/HRIS Systems
- Data Entry & Reporting
- Data Analysis
- Reporting & Documentation
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Attention to Detail
- Problem Solving
- Analytical skills
- Issue Resolution
- Customer Service
- Customer communication
- Deadline management
- Confidential Information
- Confidential information handling
Timeline
Payroll Specialist / Customer Service Agent
Envoy Air
11.2019 - Current
Unit Supply Specialist — 92Y
United States Army
05.2014 - 11.2018
Associate Degree - Nursing
Mildred Elley College