Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Eddi Gurney

Patient Financial Counselor
Shallowater,TX
Eddi Gurney

Summary

Experienced financial professional with over 23 years of expertise in financial counseling, insurance planning, and patient financial assistance. Adept at professional relationship building and navigating complex financial scenarios to improve patient outcomes. Seeking to leverage my extensive background and skills in a Manage Care or Operations Manager role to drive operational efficiencies and enhance patient care services.

Overview

23
years of professional experience

Work History

University Medical Center

Financial Counselor
04.2002 - Current

Job overview

  • Screened patients for Federal, State, and County assistance for both inpatient and outpatient services.
  • Obtained CPT codes from clinics or points of service to run estimates to give patients transparency and help determine deposit amounts for uninsured patients.
  • Participated in monthly meetings with other department heads to discuss patient care and assistance provided for current and future patients.
  • Ensured appropriate authorizations are being obtained from insurance before outpatient services.
  • Communicated with physicians/nurses about financial options for their patients.
  • Maintained comprehensive knowledge of hospital policies and procedures pertaining to patient registration, insurance verification, and financial counseling.
  • Worked closely with other departments within the hospital to make sure that account issues are resolved quickly.
  • Advised patients on appropriate payment arrangements based on their individual needs and income levels.
  • Provided financial counseling to patients and families, explaining insurance coverage, payment plans, and billing options.
  • Developed strategies for improving collections performance while ensuring compliance with applicable laws and regulations.
  • Utilized excellent communication skills when interacting with patients, families, physicians, staff members, and third-party payers.
  • Coordinated communication between patients, family members, medical staff, administrative staff, and outside agencies.
  • Referred patients to appropriate health care services or resources.

Education

Morton ISD
Morton, Texas

High school DIPLOMA
01.1993

SOUTH PLAINS COLLEGE
LEVELLAND, TX

01.1995

Skills

  • Great leader
  • Insurance planning
  • Interpersonal Skills
  • Dependable
  • Knowledge of Microsoft excel and word
  • Professional relationship building
  • Quick learner and works well under pressure

Interests

  • Coach youth travel baseball in fall and spring, and High School showcase teams in the summer.
  • spending time with my kids hunting and fishing.
  • I participate in various sports activities for physical activity, camaraderie, and personal growth.
  • Road Trips

Timeline

Financial Counselor

University Medical Center
04.2002 - Current

SOUTH PLAINS COLLEGE

Morton ISD

High school DIPLOMA

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