Eddie Bowden
Hewitt
Summary
Possess strong interpersonal skills combined with technical ability, and many years of experience in support, sales and management roles. Demonstrates efficient performance and completion of assigned projects in a timely and professional manner.
Currently employed; therefore, prefer after business hours for conversations and interviews.
Overview
40
40
years of professional experience
1
1
Certification
Work History
IT Director
Heart of Texas Goodwill Industries
Waco
02.2023 - Current
- Manage Technical Team
- Create and maintain budget
- Maintain inventory
- Project Management
Information Technology Officer/Senior Vice President
Citizens State Bank & Trust Co
Waco
08.2006 - 01.2023
- Manage and maintain all aspects of Lan and Wan systems, including security, troubleshooting, and repair of all Windows desktops and Windows servers.
- Compliance officer for all aspects of technology related issues.
- Support all desktop and web based applications, including Office 2003 and 2007, along with banking & mortgage industry specific applications.
- Project management for all IT related projects.
- Implemented MPLS circuit between Waco and all branch offices.
- Manage and support Samsung Officesery 500 phone system.
Operations Manager
Gramercy Alumina, LLC (formely Kaiser Aluminum)
Gramercy
06.2004 - 06.2006
- Responsible for all non-technical daily operations (i.e., purchase requisition creation and tracking, invoice review and approval, contractor scheduling and contract administration, etc.)
- Manage Avaya Definity and Cisco VOIP phone system and Infinity voicemail system.
- Implement and Manage backup strategy
- Backup for Desktop Support, Help Desk and Network Support
- Handle security and server administration on Microsoft NT 4 and 2000, 2003 servers
- Application testing, implementation and support such as Cetec, Security application and Alchemy.
- Project Management i.e. Paint Shop Info-structure for remodeling into offices.
IT Desktop Site Manager & System Admin
Kaiser Aluminum
Gramercy
02.2000 - 07.2004
- Responsible for managing desktop personnel
- Manage Avaya Definitey phone system and Infinitey voicemail system.
- Handle security and server administration on Microsoft NT 4 and 2000 servers.
- Implement and Manage backup strategy
Network Administrator and Desktop Support
Kaiser Aluminum
Gramercy
01.1996 - 12.1999
- Manage and maintain Novell Server Based Network.
- Troubleshoot and repair end user workstations
- Assisted in selection and rollout of fiber backbone and Cisco switches and hubs for enhancement and expansion of LAN.
Technician, Sales, Svc Manager, Sr Sys Engineer
Computerland
New Orleans
06.1985 - 12.1996
- Worked for several years as a PC bench tech
- Assisted in Sales of large computer network systems
- Technical sales including service and maintenance contracts
- Moved into network installation and support roll
- Was promoted to Service Manager
- Last 5 years of employment spent contracted to Mobil Oil in Chalmette, Louisiana as Project Manager, Systems Administrator and application support
- Was nominated and elected to serve as the Southeastern Representative for the Service Advisory Committee for Computerland Corp
Education
Bachelor of Arts - General Business
University of New Orleans
New Orleans, LA05-1988
Associate of Science - Electronic Engineering
RETS Training Center
Metairie, LA05-1982
High School Diploma -
Archbishop Rummel High School
Metairie05-1981
Skills
- Project management
- Budget management
- Interpersonal communication
- Conflict resolution
- Network security
- Technical support management
Certification
- Novell CNE 4
Training
- Unix Basic and intermediate administration training
- Microsoft security and administration training
- IBM, Dell, and Compaq hardware support training
Timeline
IT Director
Heart of Texas Goodwill Industries
02.2023 - Current
Information Technology Officer/Senior Vice President
Citizens State Bank & Trust Co
08.2006 - 01.2023
Operations Manager
Gramercy Alumina, LLC (formely Kaiser Aluminum)
06.2004 - 06.2006
IT Desktop Site Manager & System Admin
Kaiser Aluminum
02.2000 - 07.2004
Network Administrator and Desktop Support
Kaiser Aluminum
01.1996 - 12.1999
Technician, Sales, Svc Manager, Sr Sys Engineer
Computerland
06.1985 - 12.1996
Bachelor of Arts - General Business
University of New Orleans
Associate of Science - Electronic Engineering
RETS Training Center
High School Diploma -
Archbishop Rummel High School
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