Tonya Bonds
Memphis,Tennessee
Summary
A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Sort Center Field
Amazon
Memphis, Tennessee
11.2023 - 01.2024
- Maintained accurate records of all sorting jobs and tracked progress in the database.
- I reviewed customer orders for accuracy before the sorting process.
- I maintained a safe work environment by always following established safety protocols.
- Sorted incoming shipments and separated packages by size, type, and destination within the warehouse.
Production Operator
Dealertrack
Memphis, TN
09.2019 - 06.2023
- Documented daily production data and submitted accurate time logs to keep management up-to-date
- Met or exceeded the target for on-time customer shipments.
CSR
Check N Go
Memphis, TN
03.2018 - 08.2019
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats, and emails to facilitate customer service.
- Set up and activated customer accounts.
Lead /Inventory Control Specialist
William Sonoma Inc
Memphis, TN
10.2014 - 02.2018
- Coordinated project management with merchants and company team to review and update 2000+ returned item dispositions to maximize efficiency and reduce confusion.
- Traced missing material and shipments through vendor and customer communications.
- Managed inventory by performing physical counts, identifying variances, and reconciling records.
- Received incoming goods, checked paperwork, and reviewed merchandise for accuracy against documentation.
- Monitored database system to prepare and deliver customer orders on time.
Executive Housekeeping Manager
Fairfield By Marriott
Memphis, Tennessee
07.2003 - 10.2014
- Ordered supplies through approved vendors and submitted invoices for payments.
- Conducted daily walk-throughs and inspections of guest rooms and public spaces.
- Inspected and evaluated the physical condition of the establishment to submit recommendations to management regarding painting, repairs, and reallocation of space.
- Managed team of employees, daily progress reports, and overall project planning.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
IDW Operator
First Tennessee Bank
Memphis, TN
07.2000 - 06.2003
- Reported failures, malfunctionsthe or wear issues on equipment to supervisor.
- Taught new employees machine operation techniques and important business procedures.
- Assessed and corrected jams in equipment.
Education
Diploma - Business System Techonolgy/ Medical Administrative
Tennessee College of Applied Technology-Memphis,Tn
Memphis, TN06.2013
Skills
- Material Quality Control
- Machine Operations
- Teamwork and Communication
- Data Documentation
- Teamwork and Coordination
- Attention to Detail
- Shipping and Packaging
- Inventory Monitoring and Management
Timeline
Sort Center Field
Amazon
11.2023 - 01.2024
Production Operator
Dealertrack
09.2019 - 06.2023
CSR
Check N Go
03.2018 - 08.2019
Lead /Inventory Control Specialist
William Sonoma Inc
10.2014 - 02.2018
Executive Housekeeping Manager
Fairfield By Marriott
07.2003 - 10.2014
IDW Operator
First Tennessee Bank
07.2000 - 06.2003
Diploma - Business System Techonolgy/ Medical Administrative
Tennessee College of Applied Technology-Memphis,Tn
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