Student Consultant - Technology Services Help Desk
08.2022 - Current
Troubleshooting technical support virtually and in-person
Create ticket reports to resolve and escalate issues submitted to the Help Desk
Conducting classroom visits to assist students, faculty, and staff with IT support.
Student Working Group - All Campus Climate Assessment
09.2023 - 01.2024
Collaborated with the Office of Student Affairs Student Success, Inclusion, and Belonging
Advocated for students' perspective and input for the 2023 Campus Climate Survey
Communicated the purpose, planning, and benefits of the survey to the student population.
Summer Intern - Thornton Township High School District 205
06.2022 - 08.2023
Assist administrators in documenting and locating files, reviewing documents, and administrative tasks
Facilitated the District 205 Student Board of Education Leadership Retreat for elected high school students
Collaborated primarily with the Human Resources Department.
Education
Bachelor of Arts - Political Science
College of Liberal Arts And Sciences, University of Illinois At Urbana-Champaign
Champaign, IL
08.2024
Skills
Microsoft Office
Communication & Customer Service
Trained in Restorative Justice Practices
Administrative Data Entry & Organizing
Information Technology (IT) Support
Activities
Kappa Alpha Pi Professional Pre-Law Fraternity, Mu Chapter - President, 01/01/22, 05/31/24, Served as Diversity Committee Head - 2022 & 2023, Planning and executing professional events and services in law., Conduct chapter meetings and coordinate fraternity communications., Correspond and collaborate internally and externally on behalf of the fraternity.
Salongo Black Student Union, University of Illinois at Urbana-Champaign - President, 01/01/20, 05/31/23, Served as the President of Salongo Black Student Union. - 2021-2023, Planned and executed events centered around diversity, equity, and inclusion., Conducted bi-weekly general meetings and executive board meetings., Hosted the First Annual Salongo Night Live.
Accomplishments
Certificate of Recognition, 101st Illinois House of Representatives - 2020
Summer Legal Institute at John Marshall, Just the Beginning - A Pipeline Organization - 2019
Timeline
Student Working Group - All Campus Climate Assessment
09.2023 - 01.2024
Student Consultant - Technology Services Help Desk
08.2022 - Current
Summer Intern - Thornton Township High School District 205
06.2022 - 08.2023
Bachelor of Arts - Political Science
College of Liberal Arts And Sciences, University of Illinois At Urbana-Champaign