Eddie Douzart
Spring,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Charter First Party Agent
CMI Group
Dallas , TX
03.2022 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Answered customer telephone calls promptly to avoid on-hold wait times.
General Clerk II/HCPS Rep
Veteran Affairs Financial Service Center
Austin , TX
11.2017 - 10.2021
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
- Assisted staff with office supplies requests, verified receipts with orders and reconciled charges to facilitate supply inventory.
- Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
- Processed incoming correspondence, assembled and distributed notices, letters and other materials and created and maintained files to promote efficient flow of communication.
Skills
- Posting Charges
- Billing and Payment Processing
- Credit and Cash Payments
- Responding to Difficult Customers
- Data Entry and Maintenance
- Microsoft Excel
- Inbound and Outbound Calling
Timeline
Charter First Party Agent
CMI Group
03.2022 - Current
General Clerk II/HCPS Rep
Veteran Affairs Financial Service Center
11.2017 - 10.2021