Eddie Escobar
Sugarloaf,CA
Summary
Dynamic leader with proven expertise in employee training and customer service, honed at Jimmy John’s Sub Sandwiches. Excelled in fostering team collaboration and enhancing operational efficiency, leading to improved customer satisfaction. Skilled in store maintenance and adept at sales promotion, consistently prioritizing excellence and achievement.
Overview
10
10
years of professional experience
Work History
Closing Shift Manager
Jimmy John’s Sub Sandwiches
Signal Hill, CA
09.2022 - 06.2023
- Conducted thorough cash handling procedures at the end of each shift, ensuring accuracy in register totals and bank deposits.
- Collaborated with daytime managers to ensure smooth transitions between shifts and seamless store operations.
- Improved customer satisfaction by efficiently managing the closing shift and ensuring all tasks were completed on time.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Increased sales during closing hours by implementing targeted promotions and upselling strategies for staff members.
- Achieved faster service times with efficient task delegation among staff members during busy periods.
Loader/unloader
Yusen Logistics
Carson, CA
05.2017 - 09.2018
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Collaborated with team members to maintain efficient workflow.
- Assisted in organizing and stocking products in warehouse.
- Consistently met deadlines while maintaining high levels of attention to detail in the loading process.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Meat Butcher
La Michoacana Meat Market
Hurst, TX
05.2015 - 04.2016
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
Dish Washer / Busboy
LaBistro Italian Restaurant
Hurst, TX
04.2013 - 09.2014
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
Education
General Studies -
Paramount High School
Paramount, CA06.2014
Skills
- Employee training
- Store maintenance
- Delegation
- Customer service
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Closing Shift Manager
Jimmy John’s Sub Sandwiches
09.2022 - 06.2023
Loader/unloader
Yusen Logistics
05.2017 - 09.2018
Meat Butcher
La Michoacana Meat Market
05.2015 - 04.2016
Dish Washer / Busboy
LaBistro Italian Restaurant
04.2013 - 09.2014
General Studies -
Paramount High School