Eddie Espinola
Miramar,FL
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
20
20
years of professional experience
Work History
Store Manager
Sherwin Williams
03.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assistant Manager
Sherwin William
05.2021 - 02.2023
- Develop and maintain strong relationships with existing customers, seeking out lost business
- Assisted with opening new charge accounts to bring in new business and generate sales
- Organized and kept filed batching for daily log and closing reports
- Maintained inventory such as MIN MAX and corrected negative inventory
- Responsible for cycle counts
- Responsible for external orders
- Have built strong relationship with sales reps to service customer jobs
- Was able to maintain and run Pinecrest 2955 for three months while SM was out on leave
- Familiar with Cupa
Sales Associate
Sherwin William
09.2018 - 06.2021
- Take orders over the phone, in person and online and fulfill them accurately
- Able to do cycle count
- Create and release STAR orders
- Receive and send IST
- Able to send quotes to customers
- Make payments through POS
- Able to locate customer balances and invoices
- Open new ACCOUNTS!
- Follow up with customers through Lead Generation
Property Manager
931 South, LLC
02.2012 - 03.2018
- Collecting rent from tenants
- Handle maintenance and repair issues
- Responding to tenant complaints and even pursing evictions
- Showing properties to future tenants and processing background checks
Sales Associate
Restoration Hardware
12.2008 - 05.2011
- Greeting customers and assisting customers on the sales floor
- Restocked retail floor and warehouse with new merchandise
- Operating cash registers, managing financial transactions and balancing drawers
Customer Service Associate
Envision RX Plus
03.2005 - 11.2008
- Filled prescriptions
- Called customers and spoke to them about enrolling health care program
- Answered customer questions and concerns
Education
Associate of Arts -
Miami Dade College
Miami, FLSkills
- Creative Problem-Solving
- Effective Multitasking
- Client Relationship Development
- Operational Efficiency
Accomplishments
- Supervised team of five staff members.
- Completed SRD 2024 program
- Obtained 13% budget in 2024
- Store Manger of the year 2024 under 2.5 MIL
- Leaders spectrum award for 2024
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Sherwin Williams
03.2023 - Current
Assistant Manager
Sherwin William
05.2021 - 02.2023
Sales Associate
Sherwin William
09.2018 - 06.2021
Property Manager
931 South, LLC
02.2012 - 03.2018
Sales Associate
Restoration Hardware
12.2008 - 05.2011
Customer Service Associate
Envision RX Plus
03.2005 - 11.2008
Associate of Arts -
Miami Dade College
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