Eddie Harrati
New York,NY
Summary
To Obtain a position where i can utilize my strong work ethic, work in a team-oriented environment, Skilled at building solid working relationship with co-workers and supervisors. Active listener with creative problem-solving skills. Ability to multitask, while making sound decisions independently. Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Experienced Driving with over 10 years of experience in driving. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Independent Driver
Taxi And Public Transportation
02.2013 - 06.2016
- Demonstrate ability to deal peacefully with unforeseen circumstances or delays and techniques to better improve time management and safety
- Created Excel spreadsheet and maintained files to track mileage, maintenance, and miscellaneous expenses
- Demonstrate customer service skills, communication and time management skills.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Checked in with dispatch service and updated with current location.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
FedEx Driver/ Deliverer
FedEx
Brooklyn, NY
04.2020 - 06.2021
- Provide excellent customer service to corporate customers and public
- Time management and multitasking skills
- Assist with calling and arranging delivery from cooperate headquarters.
- Drove P-1200 (22 Ft Truck)
- Shift Leader
Uber
Uber
New York, New York
09.2015 - Current
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Adhered to tight schedule and met departure and arrival deadlines.
Education
Some College (No Degree) - Business
Nyack College
Regents Diploma - undefined
Christopher Columbus High School
2005
Skills
- 10 years of driving for hire experience
- 15 years pf customer service experience
- Clean driving record
- Vast knowledge of NYC and surrounding areas
- 493/5 star record on UBER/LYFT Platforms
- Valid TLC License
Accomplishments
- CompTIA A+ Certification (701 & 702)
- Customer Service Background
Timeline
FedEx Driver/ Deliverer
FedEx
04.2020 - 06.2021
Uber
Uber
09.2015 - Current
Independent Driver
Taxi And Public Transportation
02.2013 - 06.2016
Some College (No Degree) - Business
Nyack College
Regents Diploma - undefined
Christopher Columbus High School
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