- I participate in low-impact exercises to strengthen core muscles
- Watching Movies and TV Shows
- Auto Repair/Restoration
- Gym Workouts
- I like looking at the stars and learning about constellations
- Team Sports
- Growing herbs, vegetables, or fruits in home gardens
- Photography
- Animal Care
EDDIE Heim
San Antonio,Texas
Summary
At KENRY LLC, I spearheaded initiatives that significantly reduced downtime through expert system diagnostics and proactive field repair, enhancing client satisfaction and safety compliance. My knack for schematic interpretation and collaborative training of new team members showcases a blend of technical acumen and leadership, driving efficiency and innovation in field operations.
Overview
9
9
years of professional experience
Work History
Field Tech 1
KENRY LLC
01.2016 - Current
- Reduced downtime by promptly addressing and resolving technical issues in the field.
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Responded to service requests during and after business hours.
- Enhanced team productivity with thorough documentation of work processes and protocols.
- Adhered strictly to company policies and procedures regarding health and safety during site visits which resulted in zero incident reports.
- Assisted supervisors in creating a more efficient workflow by suggesting new equipment and technologies that could be implemented in field operations.
- Increased client satisfaction by providing timely updates and progress reports on project status.
- Assisted in training new team members, ensuring consistent performance across the department.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
- Coordinated installation of new users and relocations of existing users.
Education
Bachelor of Science - INFORMATION TECHNOLOGY AND BUSINESS MANAGEMENT
University of Phoenix
Tempe, AZ05-2015
Skills
- System diagnostics
- Equipment Installation
- Hardware upgrades
- Schematic Interpretation
- Wireless Networking
- Network configuration
- Customer Support
- Field repair
- Safety awareness
- Equipment installation and repair
- Educating customers
- Troubleshooting systems
- Device Installation
- Safety practices
- System Repair
Interests
Timeline
Field Tech 1
KENRY LLC
01.2016 - Current
Bachelor of Science - INFORMATION TECHNOLOGY AND BUSINESS MANAGEMENT
University of Phoenix
Similar Profiles
Dean NowellDean Nowell
Operations Manager at Piazza LLC, Viale LLC, Pozzi LLCOperations Manager at Piazza LLC, Viale LLC, Pozzi LLC
Nicole ChristmanNicole Christman
Bookkeeper/Office Manager/HR Generalist at Summit Trucking LLC/Legacy Iron LLC/MCR LLCBookkeeper/Office Manager/HR Generalist at Summit Trucking LLC/Legacy Iron LLC/MCR LLC
Eileen HorohoeEileen Horohoe
Delivery Driver at FPD LLC/ Proper Delivery LLC/ JA Management LLCDelivery Driver at FPD LLC/ Proper Delivery LLC/ JA Management LLC