Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eddie Hernandez

El Paso,USA

Summary

Dedicated transport specialist with significant experience in providing personalized care and support to diverse populations. Demonstrates strong communication skills, the ability to build meaningful relationships, and an aptitude for coordinating transportation services. Well-versed in policies, procedures, and standards. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.

Overview

10
10
years of professional experience

Work History

Child and Family Protection Care Specialist

MVM Inc.
El Paso, TX
10.2023 - Current
  • Adhere to company SOPs, and complete required reporting in a timely and accurate manner.
  • Provided compassionate care to clients in diverse settings.
  • Maintain close supervision of minors and family units during transport, ensuring their safety and well-being throughout the process.
  • Ensure all personal documents, including those containing PII, are securely delivered to appropriate sponsors, family members or ICE agents.
  • Worked with other government organizations, such as Border Patrol or ICE agents, to complete the transfer of minors or family units.
  • Offered emotional support during difficult times by providing a safe environment for open communication.

Transport Specialist-ORR

MVM Inc.
El Paso, TX
12.2022 - 10.2023
  • Responsible for the safety and protection of minors while traveling.
  • Provide orientation and information to families of minors in either English or Spanish.
  • Travel for long periods of time and log details of travel in milestones software, such as meals provided, medication, and any delays.
  • Review and verify important documents for families of minors, and answer questions in accordance with MVM’s protocol.
  • Be able to report to MVM offices or the supervisor of any changes during travel that may cause delays, or in case of emergency.
  • Multitask and be attentive at all times while traveling with unaccompanied minors.
  • Coordinated transportation schedules to ensure timely deliveries and pickups.

Lead Plasma Processor

Talecris Grifols Plasma
El Paso, TX
04.2015 - 12.2022
  • Collaborated with team members to streamline processing workflows.
  • Trained new staff on operational procedures and safety standards.
  • Responded promptly to customer inquiries regarding product availability or delivery dates.
  • Calibrate medical equipment used in the process of plasmapheresis.
  • Monitored inventory levels of supplies and equipment for processing needs.
  • Help register new donors into the national registry system in both English and Spanish.

Education

High School Diploma -

Ysleta High School
El Paso, Tx
01.2004

Some College (No Degree) - Electrical Engineering

El Paso Community College
El Paso, Tx

Skills

  • Strong critical thinking skills
  • Committed to maintaining data integrity
  • Strong problem-solving skills
  • Enjoy working with others toward achieving a resolution
  • Active listener and fluent speaker in both English and Spanish
  • Safety oversight
  • Attention to detail
  • Willingness to learn
  • Superb physical condition

Languages

Spanish
Native/ Bilingual

Timeline

Child and Family Protection Care Specialist

MVM Inc.
10.2023 - Current

Transport Specialist-ORR

MVM Inc.
12.2022 - 10.2023

Lead Plasma Processor

Talecris Grifols Plasma
04.2015 - 12.2022

High School Diploma -

Ysleta High School

Some College (No Degree) - Electrical Engineering

El Paso Community College