Kattie Chavez
Yancey,TX
Summary
Dynamic professional with a proven ability to lead and communicate effectively across teams. Recognized for strong interpersonal skills, adept multitasking, and thriving under pressure. Demonstrates expertise in developing and managing schedules while adhering to established curricula. Proficient in Microsoft Office Suite with a Level 4 clearance from Immigration and Customs Enforcement (ICE).
Overview
17
17
years of professional experience
1
1
Certification
Work History
Child & Family Protection Care Specialist
MVM INC.
San Antonio, Tx
01.2020 - Current
- Facilitated transportation for unaccompanied minors and family units, providing consistent care by both air and land transport any time of day.
- Facilitated comfortable and safe communication among children and teens.
- Adapted swiftly to demanding situations requiring pivotal actions.
- Executes additional tasks upon request.
- TDY Assignment: Contributed to handling the influx of Haitian migrants with ICE support. October 2021
- TDY Assignment: The Providencia Group, as a field operations case manager, managed tasks including organizing schedules and tracking milestones in Excel sheets for field operations under temporary assignment.
- Facilitated seamless communication across team members including Shelter programs, border patrol, and ICE.
Residential Supervisor
Corporate Corrections of America
Dilley, Texas
12.2016 - 03.2020
- Successfully ensured detainee security and safety in custody.
- Handled detention processing, safeguarding, security, escort, and transport of detainees per contractual obligations.
- Transported minors and adults for medical appointments.
- Pinpointed areas of concern for hazardous health, safety or security issues.
- Responded promptly to emergency situations involving clients or staff members.
- Developed and maintained positive relationships with family members, guardians, and other professionals involved in resident care.
Mailroom Clerk
Corporate Corrections of America
Dilley, Texas
06.2016 - 12.2016
- Handled daily operations of the mailroom, ensuring timely delivery.
- Managed company's postal department budget while efficiently processing resident requests.
- Updated and maintained online systems and logs, ensuring audit readiness.
- Organized and maintained an inventory of supplies such as stationary, stamps, labels.
- Ensured compliance with safety standards and procedures when handling large volumes of mail pieces.
Ward Clerk/ Nurse’s Aide
Frio Regional Hospital
Pearsall, Texas
11.2014 - 03.2016
- Handled telephone inquiries and forwarded them appropriately.
- Completed and secured laboratory reports, radiological images, ready for healthcare staff.
- Executed receptionist and clerical responsibilities within hospital settings.
- Documented activities and recorded information in EMR system.
- Conducted routine checks on patient vitals.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Customer service / various positions
South Texas Maize
Hondo, Texas
09.2008 - 11.2015
- Ensured customer satisfaction through consistent service under various conditions.
Education
University of Houston - Certified EKG Technician
University of Houston
03-2025
Basic IV Therapy -
Trach Masters
10-2015
Medina Valley High School - Diploma
Medina Valley High School
Castroville, TX06-2012
Skills
- Bilingual
- Customer relations skills
- Effective Under Pressure
- Microsoft Word, Excel
- Proficient in Decision-Making
- Effective Communicator
- Strong Organizational Skills
- Effective Project Management
- Effective Team Collaboration
- Strong Verbal Communication
- Effective Conflict Management
- Medical terminology
- EKG monitoring
Languages
English
Professional
Spanish
Limited
Certification
- Certified EKG Technician (March 2025)
- Nonviolent crisis intervention
- Adult & Child/ Infant CPR, AED, BLS
- IV Therapy Certification
- FEMA Certified
- PREA Certified
- License to Carry
- ICE Security Clearance Level 4
- Bloodborne Pathogens
References
References available upon request.
Timeline
Child & Family Protection Care Specialist
MVM INC.
01.2020 - Current
Residential Supervisor
Corporate Corrections of America
12.2016 - 03.2020
Mailroom Clerk
Corporate Corrections of America
06.2016 - 12.2016
Ward Clerk/ Nurse’s Aide
Frio Regional Hospital
11.2014 - 03.2016
Customer service / various positions
South Texas Maize
09.2008 - 11.2015
University of Houston - Certified EKG Technician
University of Houston
Basic IV Therapy -
Trach Masters
Medina Valley High School - Diploma
Medina Valley High School
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