Eddie Lopez
New York
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilized strategic planning and problem-solving to enhance store efficiency. A track record of achieving sales targets and maintaining high standards in store presentation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Gem Pawnbrokers
10.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed and motivated employees to be productive and engaged in work.
Sales Associate
Foot Locker
08.2019 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Stock Associate
Forever 21
06.2018 - 08.2019
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
Education
High school -
High School For Law, Advocacy And Community Justic
New York, NY06.2018
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Friendly and positive
- Cash management
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Manager
Gem Pawnbrokers
10.2021 - Current
Sales Associate
Foot Locker
08.2019 - 10.2021
Stock Associate
Forever 21
06.2018 - 08.2019
High school -
High School For Law, Advocacy And Community Justic
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