Eddie Lopez
Arleta ,CA
Summary
Dynamic professional with a proven track record at Burlington Coat Factory, excelling in loss prevention and client training. Skilled in conflict resolution and project planning, I effectively enhance team collaboration and productivity. Recognized for implementing strategies that improved operational efficiency and fostered a safe environment for clients and staff alike.
Overview
11
11
years of professional experience
Work History
Client Service Monitor
Hope Mission
03.2022 - 07.2024
- Provided janitorial services to keep up the maintenance of the site
- Provided hot meals to residents
- Deescalate problems snd situations between residents to seek peaceful resolution
- Administered Narcan to overdosing residents
- Basic plumming for site
Stock Room Associate
Dollar King Store
02.2021 - 09.2021
- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Maintained fitness in order to move merchandise efficiently and safely.
- Checked numbers manually and used hand-held equipment to locate products.
Loss Prevention Specialist
Burlington Coat Factory Distribution Center
04.2018 - 09.2019
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Coached and counseled new engineers in client risk management and internal underwriting issues.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
Janitorial Lead
Mgd Janitorial Services
04.2013 - 04.2016
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Established and enforced safety protocols and guidelines for staff.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Addressed customer feedback and complaints to maximize satisfaction.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
Education
Chemistry
Los Angeles Mission College
Sylmar, CAPsychology
Los Angeles Mission College
Sylmar, CAEnglish Composition
Los Angeles Mission College
Sylmar, CASkills
- Work scheduling
- Task delegation
- Project planning
- Team management
- Time management
- Problem-solving abilities
- Timekeeping
- Team collaboration
- Professional demeanor
- Self motivation
- Stock planning
- Word processing
- Resolve complaints
- Team building
- Conflict resolution
- Productivity monitoring
- Excellent communication
Timeline
Client Service Monitor
Hope Mission
03.2022 - 07.2024
Stock Room Associate
Dollar King Store
02.2021 - 09.2021
Loss Prevention Specialist
Burlington Coat Factory Distribution Center
04.2018 - 09.2019
Janitorial Lead
Mgd Janitorial Services
04.2013 - 04.2016
Chemistry
Los Angeles Mission College
Psychology
Los Angeles Mission College
English Composition
Los Angeles Mission College
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