Eddie Mahoney
Delhi,LA
Summary
Results-oriented Mentor Technician at Travel Centers of America with expertise in coaching, mentoring, and safety compliance. Developed training materials that increased technician efficiency by 20%. Proficient in troubleshooting and problem-solving, with strong leadership and adaptability skills. Proven ability to enhance operational standards and drive employee motivation.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Mentor Technician
Travel Centers of America
08.2024 - Current
- Enhanced technician skills by mentoring junior staff on maintenance techniques.
- Streamlined workflows through process improvements, significantly reducing downtime.
- Provided feedback on technician performance, fostering a culture of continuous improvement.
- Established best practices for servicing equipment, improving reliability and longevity.
- Facilitated cross-training initiatives to develop versatile technical staff.
- Created training materials to elevate the skill set of technicians.
Shop GM
Southern Tire Mart @ Pilot
12.2019 - 06.2024
- Ensured optimal staffing and resource allocation for smooth daily operations.
- Enhanced stock accuracy and reduced waste by implementing inventory management systems.
- Improved service quality and employee retention through comprehensive staff training programs.
- Boosted revenue by analyzing sales data and adjusting strategies accordingly.
- Increased customer satisfaction ratings by establishing effective service protocols.
- Improved store layout and product visibility through coordinated visual merchandising efforts.
Mentor Technician
Travel Centers of America
05.2001 - 12.2019
- Mentored technicians on equipment maintenance and troubleshooting techniques.
- Oversaw daily operations to ensure compliance with safety standards and protocols.
- Developed training materials to enhance technician skills and efficiency.
- Facilitated workshops to improve team collaboration and problem-solving abilities.
Education
GED -
Tallulah High
Tallulah, LASkills
- Evaluation skills
- Coaching and mentoring
- Creativity and innovation
- Learning strategies
- Schematics
- Systems analysis
- Monitoring
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Skilled maintenance and repair
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Tools and equipment maintenance
- Multitasking
- Reliability
- Multitasking Abilities
- Dependable and consistent
- Troubleshooting skills
- Organizational skills
- Hand and power tool operation
- Adaptability and flexibility
- Job prioritizing
- Decision-making
- Machinery operations
- Employee safety training
- Professional communication
- Safety compliance
- Customer relations
- Team building
- Visual inspection
- Employee motivation
- Safety standards
- Worker training
- Maintenance planning
Certification
- ASE Certified
- T2 - Diesel Engines
- T3 - Drive Train
- T4 - Brakes
- T5 - Steering and Suspension
- T6 - Electrical
- T7 - HVAC
- T8 - Preventive Maintenance
Timeline
Mentor Technician
Travel Centers of America
08.2024 - Current
Shop GM
Southern Tire Mart @ Pilot
12.2019 - 06.2024
Mentor Technician
Travel Centers of America
05.2001 - 12.2019
GED -
Tallulah High
ASE Certified
I hold Master status in Med - Heavy Duty truck