Eddie Montoya
Glendora,CA
Summary
Seasoned Referee known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in rule enforcement, conflict resolution, and game management which ensure fair play and sportsmanship on the field. Excel in communication, decision-making, and leadership, leveraging these soft skills to manage games effectively and maintain integrity in every match. Resourceful Rink Manager known for high productivity and efficient task completion. Skilled in facility management, customer service, and event coordination. Excel at communication, leadership, and problem-solving to ensure seamless operations and positive guest experiences. Experienced Park Attendant with well-rounded knowledge in park and wildlife management. Possess strong skills in public relations, groundskeeping, facility maintenance, and safety protocols. Known for enhancing visitor experience through providing high-quality customer service and maintaining clean, safe environments. Proven ability to work efficiently in outdoor settings and handle diverse responsibilities with professionalism.
Overview
7
7
years of professional experience
Work History
Rink Manager
California Street Hockey Association
2024.01 - Current
- Handled customer complaints in a professional manner and resolved issues promptly
- Processed payments from customers using cash registers or point of sale systems
- Monitored inventory levels of equipment and supplies needed to operate the rink efficiently
- Trained new hires on company policies, procedures and job responsibilities
- Ensured proper maintenance, upkeep and cleanliness of the rink facility
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas
- Supervised material acquisition, setup and teardown for periodic and special events
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons
- Managed supply inventory for team and distributed resources to meet demand.
Referee
California Street Hockey Association
2018.01 - Current
- Interpreted rules to ensure fair play throughout competition
- Stopped play for injuries or dangerous situations on the field
- Enforced disciplinary action for rule violations
- Communicated effectively with coaches, players and officials during games
- Administered appropriate punishments for unsportsmanlike conduct
- Called fouls, offsides and other infractions during matches
- Reported any issues or concerns promptly to league officials
- Evaluated performances of fellow referees after each match
- Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
Park Monitor
Funbox
2024.03 - 2024.04
- Provided assistance to park guests by answering questions and providing directions
- Responded quickly and appropriately in emergency situations
- Maintained a safe environment by removing hazardous debris from pathways or roadsides
- Conducted facility inspections to ensure safety regulations were being followed
- Provided first aid assistance in emergency situations
- Managed crowds during peak visitation times by directing traffic flow throughout the area
- Enforced park rules and regulations to maintain a safe environment for visitors
- Performed routine security checks on buildings, restrooms, picnic areas, trails
- Regularly patrolled assigned areas of the park and monitored for any suspicious activities or persons
- Investigated complaints from patrons regarding safety concerns or other violations of policy
- Greeted visitors upon arrival at the park entrance gate
- Reported maintenance issues such as broken playground equipment or graffiti to supervisors
- Enforced all rules, regulations, and ordinances applicable to the park.
Education
High School Diploma -
Mount San Antonio
Walnut, CASkills
- Safety Requirements
- Endurance
- Decision-making skills
- Sharp-eyed
- Reasoning
- Facility Preparation
- Time Management
- Rule Enforcement
- Visitor assistance
- Safety Inspections
- Strong Work Ethic
- Equipment Maintenance
- Goal Setting
- Safety assurance
- Customer Service
- Professionalism
- Security Monitoring
- Attention to Detail
- Multitasking
- Active Listening
- Reliability
- Professional Demeanor
- Task Prioritization
- Employee Training
- Skating instruction
- Facility Upkeep
- Teamwork and Collaboration
- Incident Response
- Excellent Communication
- Decision-Making
- Coaching and Mentoring
References
References available upon request.
Timeline
Park Monitor
Funbox
2024.03 - 2024.04
Rink Manager
California Street Hockey Association
2024.01 - Current
Referee
California Street Hockey Association
2018.01 - Current
High School Diploma -
Mount San Antonio
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