Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Eddie Perez

Youngstown,OH

Summary

To secure a challenging and responsible position that will utilize my skills while providing an opportunity for growth and advancement for the company as well as myself as an employee. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Amazon
08.2023 - 08.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.

Technician

Wonda-rama Tires
02.2021 - 07.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Cashier

Planet Fitness
06.2019 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Vendor

Newsstand
08.2018 - 05.2019
  • Accurately restocking all food items and drinks such as kegs, beers, etc
  • Handling cash and credit transactions, Providing outstanding service to all customers
  • Answered questions and assisted customers with item selection and location.
  • Met sales goals by offering excellent customer service.
  • Built relationships with customers and community to promote long term business growth.

Waiter

Carlyle of Lawrence
01.2016 - 01.2017


  • Handle and reconcile cash and credit transactions
  • Provide exceptional customer service to all customers
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

Education

High School Diploma -

Mavericks High School
Kissimmee, FL
06.2018

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Dependable and reliable
  • Safe Driving
  • Heavy Lifting
  • Strong Working Relationships
  • Multitasking
  • Time management skills

References

Available on request.

Timeline

Delivery Driver

Amazon
08.2023 - 08.2024

Technician

Wonda-rama Tires
02.2021 - 07.2023

Cashier

Planet Fitness
06.2019 - 01.2021

Vendor

Newsstand
08.2018 - 05.2019

Waiter

Carlyle of Lawrence
01.2016 - 01.2017

High School Diploma -

Mavericks High School
Eddie Perez