Eddie Ramirez
Houston,TX
Summary
Knowledgeable Technical Trainer with talent for creating and improving programs, classes and modules to achieve diverse objectives. Top-notch project manager, team player and communicator. Looking to leverage 15 years of Oil Refinery experience to take on a permanent role with the chance to enhance company operations at all levels.
Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.
Overview
17
17
years of professional experience
Work History
Senior Technical Trainer
Enerpac Tool Group
Deer Park, TX
01.2013 - Current
- Conducted on-site and remote training sessions to ensure effectiveness of training materials.
- Created learning paths, assessments, and evaluation criteria to measure performance of trainees.
- Analyzed training data to identify areas for improvement in the curriculum.
- Developed and implemented comprehensive training plans for technical staff.
Service Technician
Carber Holdings
Carson, CA
03.2007 - 12.2012
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Provided technical support to customers over the phone and in person.
Education
Associate of Applied Arts - Computer Networking And Telecommunications
Cerritos College
Norwalk, CA06-2001
Skills
- Training Materials
- Scheduling Training Sessions
- Training Curriculum Design
- Training Delivery
- Quality Assurance
- Troubleshooting
- Process Improvements
Languages
Spanish
Professional
Timeline
Senior Technical Trainer
Enerpac Tool Group
01.2013 - Current
Service Technician
Carber Holdings
03.2007 - 12.2012
Associate of Applied Arts - Computer Networking And Telecommunications
Cerritos College
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