Eddie Ratcliff
Richmond,TX
Summary
Highly experienced Air Force veteran with 20 years of expertise in Air Traffic Control and Facility Management. Skilled in problem-solving and teamwork, demonstrating exceptional adaptability and attention to detail. Seeking to leverage extensive leadership, operations management, and team-building skills in a Business Manager position.
Overview
25
25
years of professional experience
Work History
Air Traffic Manager
Advanced ATC
10.2020 - Current
- Oversaw controller workload distribution, balancing tasks among team members for maximum effectiveness.
- Managed crisis situations effectively, quickly resolving potential hazards or disruptions in service.
- Maintained safety standards by consistently adhering to FAA regulations and guidelines.
- Alerted airport emergency crews and other designated personnel of aircraft flight difficulties.
- Developed comprehensive training programs for new hires, fostering a skilled workforce equipped to handle complex tasks.
- Collaborated with airport management teams to address infrastructure needs and optimize facility usage.
- Manage a team of 6 air traffic controllers and support staff, overseeing daily airport operations.
- Ensure the safety and efficiency of approximately 50K annual operations.
- Provide exceptional customer support for multi-million dollar aircraft, addressing and resolving aircrew-related issues.
- Implement risk mitigation strategies and troubleshoot operational issues to maintain high safety and service standards.
- Develop and execute operational policies and procedures to ensure compliance with FAA regulations.
- Coordinate with various stakeholders to optimize airport operations and enhance customer satisfaction.
- Acquire supplies and logistics to ensure the smooth operation of the airport.
- Manage team work schedules and payroll, ensuring efficient use of resources and timely compensation.
Air Traffic Control Specialist
Advanced ATC
06.2019 - 10.2020
- Enhanced air traffic efficiency by effectively managing and coordinating aircraft movements.
- Ensured the prompt resolution of airspace conflicts by employing effective problem-solving and decision-making skills in high-pressure situations.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained up-to-date knowledge on aviation regulations, policies, and procedures to ensure compliance with federal guidelines.
- Controlled approximately 50K operations annually, ensuring safe and efficient air traffic management.
- Provided top-tier customer support for multi-million dollar aircraft, addressing and resolving aircrew-related issues promptly.
- Mitigated risks and troubleshot operational issues, maintaining high standards of safety and service.
Senior Air Traffic Controller
USAF
08.2015 - 06.2019
- Supervised a team of 19 controllers, managing an $8M facility and overseeing 25K+ operations annually within a 79 sq mi airspace.
- Coordinated joint use airfield operations, integrating civilian passenger jets with military aircraft.
- Directed emergency response operations, coordinating efforts across five agencies for ground and airborne emergencies.
- Managed pilot flight plans and expeditious service through the National Airspace System (NAS).
- Ensured efficient ground service operations, managing taxiing and aircraft clearance on the airfield.
- Reduced controller workload by automating routine tasks using innovative software solutions where appropriate.
- Facilitated smooth transitions during shift changes by maintaining comprehensive records of ongoing operations for incoming staff members.
Senior Air Traffic Control Supervisor
USAF
08.2014 - 08.2015
- Supervised a team of 12 controllers, managing over 29K annual operations, including international fighter aircraft.
- Conducted certifications and issued Control Tower Operator Certificates, ensuring high standards of operation.
- Coordinated with the FAA for VIP aircraft operations, paradrop missions, and emergency aircraft management.
- Managed facility schedules and daily workloads for a 24-hour operation, ensuring optimal personnel allocation and training.
- Participated in relevant conferences and workshops to stay informed of industry trends, applying new knowledge to improve air traffic control operations.
- Reduced incident rates by prioritizing safety protocols and conducting regular training sessions for staff members.
- Led efforts to upgrade air traffic control systems as needed, liaising with technology vendors for timely installation and testing of new equipment.
Senior Air Traffic Control Specialist/Training Manager
USAF
10.2009 - 08.2014
- Controlled air and ground traffic for 70K annual operations, adhering to FAA regulations.
- Developed comprehensive training guides and managed training records, achieving a 95% qualification success rate.
- Managed aircraft navigation monitoring equipment and created malfunction procedures, significantly reducing maintenance time and costs.
- Implemented advanced training scenarios using the Tower Simulator System, earning recognition for improving controller proficiency.
- Supervised crew of 16 controllers and trainees. Scheduled team shifts, managed controller workload, ensured efficient aircraft operations.
Air Traffic Control Specialist/TSS Administrator
USAF
05.1999 - 10.2009
- Directed and analyzed operational and training compliance for over 100 controllers across multiple facilities.
- Developed and implemented standard operating procedures, ensuring conformity with FAA and international standards.
- Administered the Tower Simulator System, creating tailored training scenarios that reduced certification times by 25%. Safeguarded $2.5M dollar equipment
- Ensured safe aircraft operations by monitoring and analyzing flight data for potential conflicts.
- Developed and implemented air traffic control strategies, optimizing airspace.
Education
Associate of Science - Aviation And Airway Science
Community College of The Air Force
Montgomery, AL10.2014
Skills
- Time Management
- Attention to Detail
- Problem-solving abilities
- Teamwork and Collaboration
- Multitasking Abilities
- Excellent Communication
- Reliability
- Organizational Skills
- Active Listening
- Effective Communication
- Decision-Making
- Self Motivation
- Analytical Thinking
- Interpersonal Skills
- Professionalism
- Adaptability
- Written Communication
Timeline
Air Traffic Manager
Advanced ATC
10.2020 - Current
Air Traffic Control Specialist
Advanced ATC
06.2019 - 10.2020
Senior Air Traffic Controller
USAF
08.2015 - 06.2019
Senior Air Traffic Control Supervisor
USAF
08.2014 - 08.2015
Senior Air Traffic Control Specialist/Training Manager
USAF
10.2009 - 08.2014
Air Traffic Control Specialist/TSS Administrator
USAF
05.1999 - 10.2009
Associate of Science - Aviation And Airway Science
Community College of The Air Force
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