Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
10.2023 - Current
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Selected and filled orders from stock to fulfill customer requirements.
Communicated with other departments to facilitate fulfillment activities and address issues.
Barista Trainer
Starbucks, Prosperity, Barista
11.2020 - 12.2023
Memorized over 200 menu items in order to give a customized recommendation to customers
Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
Serving multiple guests at one time while maintaining composure during busy or peak selling times
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Guest Advocate
Target, S Mooney Blvd
01.2020 - 11.2020
Welcome guests into self-checkout and provide assistance as needed
Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices
Work efficiently to minimize guest wait time while maintaining guest service and accuracy
Courteously handling sales, refunds, and exchanges
Offering friendly, knowledgeable, and courteous service that always takes priority over other related duties