Trevor McCann
Boothwyn,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Strong communication and interpersonal skills
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Access position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
General Merchandise/Closing Expert/Online Order Fulfillment
Target Corporation
11.2021 - 06.2023
- Assist with guest needs and store closing procedures.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments
- Checked inventory and selected products from specific locations based upon availability
- Performed proper lifting and handling techniques to maintain safe working environment
Waterpark Operations Admission Supervisor
Morey's Piers and Beachfront Water Parks
05.2022 - 09.2022
- Supervised a team of admission staff, ensuring efficient operations and guest satisfaction
- Handled escalated guest issues and resolved them promptly
- Worked to troubleshoot IT and mechanical issues with admissions computers and printers
- Managed cash drawers ensuring accurate transactions and balanced cash drawers
- Responsible for getting cash drawers for opening as well as deposits at end of day, and any necessary mid day transactions
- Assist with resolving issues with online orders and lost tickets/vouchers.
Admissions Associate/Concierge
Morey's Piers and Beachfront Waterparks
05.2021 - 09.2021
- Provided excellent customer service to guests, assisting with sale of admissions and inquiries
- Maintained park safety by monitoring entry/exit points and performing bag checks for guest/park safety
- Acted as concierge to enhance guest experience and provide information about park activities.
Afterschool Care Staff/Camp Counselor
Ridley Area YMCA
11.2018 - 05.2021
- Provided supervision and support to children in afterschool care programs
- Planned and organized activities for campers during summer camp sessions.
Education
High School Diploma -
Ridley High School
Ridley Park, PA06.2018
Information Technology
Delaware County Community College
Media, PA2025
Skills
- Customer service
- Supervision and team leadership
- Communication and interpersonal skills
- Problem-solving
- Time management
- IT hardware
- Cash handling
- Multitasking Abilities
- Active Listening
- Organization and Time Management
- Self-Motivated
- Attention to Detail
- Cultural Awareness
- Flexible and Adaptable
References
Available upon request.
Timeline
Waterpark Operations Admission Supervisor
Morey's Piers and Beachfront Water Parks
05.2022 - 09.2022
General Merchandise/Closing Expert/Online Order Fulfillment
Target Corporation
11.2021 - 06.2023
Admissions Associate/Concierge
Morey's Piers and Beachfront Waterparks
05.2021 - 09.2021
Afterschool Care Staff/Camp Counselor
Ridley Area YMCA
11.2018 - 05.2021
High School Diploma -
Ridley High School
Information Technology
Delaware County Community College
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