Kobi Hagan
Arlington,TX
Summary
Results-driven professional with extensive experience in inventory management, shipping, and receiving processes. Proven ability to enhance operational efficiency through effective communication and teamwork, consistently achieving high standards in order accuracy and workflow optimization. Skilled in managing customer interactions and promptly resolving issues, leveraging empathy and strong communication skills to build lasting relationships. Demonstrated track record of maintaining exceptional customer satisfaction levels and fostering loyalty within diverse client bases.
Overview
5
5
years of professional experience
Work History
General Merchandise, Closing, and Fulfillment Team Member
Target Corporation
10.2021 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently. Increased sales by 70%
- Collaborated with team members to achieve operational goals and ensure smooth store operations.
- Demonstrated strong time management skills in a fast-paced retail environment.
- Stocked and merchandised products, ensuring an organized and visually appealing sales floor.
- Executed closing procedures, including organizing, cleaning, and securing the store.
- Fulfilled online orders with accuracy and efficiency to meet customer expectations.
Mover
Two Men and a Truck
05.2023 - 08.2023
- Stocked and organized merchandise to enhance product accessibility and visibility.
- Assisted in unloading and sorting shipments, ensuring accurate inventory management.
- Verified product pricing, labels, and expiration dates to maintain quality assurance.
- Provided excellent customer service by assisting shoppers in locating products.
- Adapted to additional tasks as needed, contributing to a productive team environment.
Stocker
Walmart
12.2020 - 08.2021
- Stocked and organized merchandise to enhance product accessibility and visibility.
- Assisted in unloading and sorting shipments, ensuring accurate inventory management.
- Verified product pricing, labels, and expiration dates to maintain quality assurance.
- Provided excellent customer service by assisting shoppers in locating products.
- Adapted to additional tasks as needed, contributing to a productive team environment.
Package Handler
FedEx
01.2021 - 03.2021
- Unloaded trucks and sorted packages accurately under tight delivery deadlines.
- Ensured proper handling of fragile and high-value items to minimize damage risks.
- Coordinated with team members to maintain efficient package flow and distribution.
- Adhered to safety guidelines to reduce workplace accidents and injuries.
- Maintained a high-paced work ethic, consistently meeting daily productivity goals.
Education
No Degree - Aerospace Engineering
The University of Texas At Arlington
Arlington, Texas, TX12-2027
No Degree - Computer And Electrical Engineering
University of Arizona
Tucson, AZ12-2027
Skills
- Technical Communication,
- Problem-Solving & Troubleshooting
- CAD & 3D Modeling (SolidWorks)
- Programming & Automation (C, Arduino, MATLAB)
- Hands-on Prototyping & Testing, Project Management & Collaboration
- Data Analysis & Computational Methods
- Mechanical Design & Simulation (FEA)
- Time Management & Multitasking
- Customer service
- Critical thinking
- Organizational growth
- Team collaboration
Websites
Timeline
Mover
Two Men and a Truck
05.2023 - 08.2023
General Merchandise, Closing, and Fulfillment Team Member
Target Corporation
10.2021 - Current
Package Handler
FedEx
01.2021 - 03.2021
Stocker
Walmart
12.2020 - 08.2021
No Degree - Aerospace Engineering
The University of Texas At Arlington
No Degree - Computer And Electrical Engineering
University of Arizona