Eddie Valdez
Hobart,IN
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.
While also being an outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Food Service/Coffee Barista
Creative Dining Services
Gary , IN
10.2023 - 03.2024
- Followed all safety regulations when handling hot beverages or machinery.
- Monitored expiration dates on products to ensure freshness of product served to customers.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
- Kept records of sales transactions accurately in order to track inventory levels.
- Provided excellent customer service by addressing customer complaints promptly and professionally.
- Adhered to all company policies regarding cash management procedures.
- Contributed ideas on how to improve operational efficiency within the cafe setting.
- Prepared hot and cold coffee drinks according to customer specifications.
- Maintained cleanliness of work area, including counters and equipment.
Counter Help
Panda Express Restaurant Group
Merrillville, IN
08.2022 - 09.2023
- Greeted customers and provided excellent customer service.
- Adhered to safety protocols while handling hazardous materials such as cleaning supplies.
- Assisted in stocking shelves, rotating product, and maintaining store cleanliness.
- Followed up with customers after purchase to ensure satisfaction with their experience.
- Maintained knowledge of current sales promotions, policies regarding payment and exchanges, and security practices.
- Ensured compliance with company policies and procedures related to health and safety regulations.
Education
Bachelor of Science - Business Administration And Management
Indiana University Northwest
Gary, IN05-2026
High School Diploma -
Hobart High School
Hobart, IN06-2023
Skills
- Up-selling
- Professional Demeanor
- Beverage Preparation
- Menu knowledge
- Quality Assurance
- Food Preparation (including baked items)
- Team Player
- Exceptional customer service
- FLUENT IN Spanish & English
- Positive and professional
- Friendly and outgoing
- Conflict Mediation
- Active listener
Affiliations
- Soon to be VP of IUN Latinx Community Advancement Program (LaCAP)
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- ServeSafe - Food Safety Manger Certification
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"You don't know what you are capable of until its already done and finished"
unknown
Timeline
General Food Service/Coffee Barista
Creative Dining Services
10.2023 - 03.2024
Counter Help
Panda Express Restaurant Group
08.2022 - 09.2023
Bachelor of Science - Business Administration And Management
Indiana University Northwest
High School Diploma -
Hobart High School
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