Summary
Overview
Work History
Education
Skills
Honorable Discharge , United States Marine Corps
Timeline
Generic

Eddie Velez

Palm Desert

Summary

Dynamic professional with extensive experience in food and beverage operations at The Lakes Golf & Country Club. Proven track record in cost control and menu pricing, while effectively training and onboarding staff. Skilled in crisis management, ensuring exceptional service and client satisfaction during high-pressure events.

Overview

15
15
years of professional experience

Work History

Mail Processor

Madison Club
La Quinta, CA
09.2020 - 03.2025
  • Provided training support to new hires on proper mail handling procedures, fostering a productive work environment for all team members.
  • Handled confidential correspondence with utmost discretion, ensuring privacy and security of sensitive materials.
  • Assisted customers with inquiries regarding package tracking or shipment status, providing prompt and accurate information.
  • Managed high-volume periods through effective multitasking, maintaining quality standards while handling multiple priorities simultaneously.

Food and Beverage Manager

The Lakes Golf & Country Club
Palm Desert, CA
10.2012 - 10.2013
  • Organized and executed catering services for special events, expanding business scope and increasing revenue streams.
  • Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
  • Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
  • Maintained high levels of customer satisfaction by managing and training team of over 30 staff members, ensuring exceptional service.

Event Coordinator

Renaissance Hotel Marriott
Indian Wells, CA
05.2010 - 10.2012
  • Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Trained and supervised event staff to complete tasks on time.

Education

No Degree - Professional Selling Skills

Hilton Hotels
Palm Springs, CA

No Degree - Selling And Supervisory Skills

Omni Hotels
Los Angeles, CA

No Degree - Food And Beverage Cost And Management

Culinary Institute of America
Hyde Park, NY
06-1985

Associate of Arts - Business Administration And Management

College of The Desert
Palm Desert, CA
06-1984

Skills

  • Food and beverage operations
  • Cost control
  • Menu pricing
  • Training and onboarding

Honorable Discharge , United States Marine Corps

Had top Secret Clearence

Timeline

Mail Processor

Madison Club
09.2020 - 03.2025

Food and Beverage Manager

The Lakes Golf & Country Club
10.2012 - 10.2013

Event Coordinator

Renaissance Hotel Marriott
05.2010 - 10.2012

No Degree - Professional Selling Skills

Hilton Hotels

No Degree - Selling And Supervisory Skills

Omni Hotels

No Degree - Food And Beverage Cost And Management

Culinary Institute of America

Associate of Arts - Business Administration And Management

College of The Desert
Eddie Velez
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