Eddie Hubert
Mint Hill,NC
Summary
Knowledgeable pest control professional with 21 years of experience helping customers prevent and eliminate infestations. Trained in safe chemical and fumigant applications. Solid customer service, sales and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Float Technician
Team Pest USA
Charlotte, NC
11.2023 - Current
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Inspected and treated structures for termite infestations.
- Performed preventative treatments to protect against future infestations.
- Assessed damage caused by termites, wood-boring beetles, and other pests.
- Applied liquid termiticides to the exterior of homes and businesses.
- Installed bait systems to monitor and control termite activity.
- Identified potential entry points for termites into buildings.
Regional Service Manager
Team Pest USA
Charlotte, NC
05.2022 - 11.2023
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Created detailed reports on service activities for senior management review.
- Trained new employees on the use of customer relationship management software systems.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Ensured compliance with applicable laws and regulations related to services provided.
- Managed inventory levels of parts necessary for servicing customers' needs.
Branch Manager
Black Pest Prevention, Inc.
Mooresville, NC
10.2019 - 05.2022
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Resolved escalated customer complaints in a timely manner.
- Created reports summarizing operational performance metrics for senior management review.
- Assisted other branches when needed during peak periods or special projects.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Managed and inspired team members to perform to full potential, driving branch profitability.
Branch Manager
Killingsworth Environmental Of The Carolinas
Huntersville/ Charlotte, NC
09.2013 - 10.2019
- Directed the activities of pest control workers to ensure efficient and safe completion of job duties.
- Scheduled preventive maintenance visits for clients on a monthly basis.
- Recommended appropriate extermination methods based on individual customer needs and situation.
- Reported any issues or complaints related to pest control services to management immediately.
- Assisted in preparing bids for contracts related to pest control services.
- Reviewed treatment plans developed by technicians prior to implementation.
- Performed periodic quality assurance checks on completed jobs.
- Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
- Reviewed contracts and project requirements to determine service, equipment and personnel needs.
Pest Control Specialist
Killingsworth Environmental Of The Carolinas
Matthews, NC
04.2009 - 09.2013
- Conducted pest inspections to identify areas of infestation and potential entry points.
- Developed integrated pest management plans for customers, including sanitation, habitat modification, and pesticide application.
- Applied pesticides in accordance with label instructions and safety regulations to control insect and rodent populations.
- Performed follow-up visits to ensure that treatments were effective and pests had been eliminated.
- Monitored traps used to detect the presence of rodents or other pests.
- Repaired structural damage caused by rodents or other pests using materials such as wood putty, caulking compounds, screens.
- Assessed the environmental impact of proposed treatment methods before performing services.
- Educated customers on safe handling procedures when dealing with hazardous chemicals.
- Utilized specialized equipment such as foggers, dusters, baits, aerosols., to apply pesticides in a variety of settings.
Education
High School Diploma -
East Gaston High School
Mount Holly, NC06-2003
Skills
- Pesticide application
- Chemical Handling
- Service Sales
- Property and facility inspections
- Reports and documentation
- Valid NC driver's license
- Chemical solution knowledge
- Effective team management
- Reporting and documentation
- NC State Certified
- PestPac Proficient
- Chemical ordering proficient
- Infestation identification
Certification
- NC Certified Applicator
Timeline
Float Technician
Team Pest USA
11.2023 - Current
Regional Service Manager
Team Pest USA
05.2022 - 11.2023
Branch Manager
Black Pest Prevention, Inc.
10.2019 - 05.2022
Branch Manager
Killingsworth Environmental Of The Carolinas
09.2013 - 10.2019
Pest Control Specialist
Killingsworth Environmental Of The Carolinas
04.2009 - 09.2013
High School Diploma -
East Gaston High School
- NC Certified Applicator
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