Edward Marshall
Clifton
Summary
Experienced Head Porter skilled in effective delegation and streamlining communication to enhance operational efficiency. Committed to upholding cleanliness and safety standards while fostering a positive environment for both staff and visitors.
Overview
21
21
years of professional experience
Work History
Building Service Supervisor
Vornado Realty
New York, NY
06.2005 - Current
- Oversaw daily operations, ensuring porters adhered to established protocols.
- Executed regular inspections to ensure facility cleanliness and organization standards.
- Collaborated with management to develop strategic initiatives for operational improvements.
- Conducted routine inspections of public areas, identifying maintenance issues that required attention from appropriate personnel quickly.
- Worked closely with security teams to handle emergencies or disruptive incidents professionally
- Ensured cleanliness and welcoming atmosphere of lobby area to foster positive first impressions for visitors.
- Streamlined interdepartmental communication to enhance operational efficiency.
- Engaged in ongoing staff meetings to evaluate team performance and drive continuous growth initiatives.
- Facilitated training for new porters to uphold consistent service quality across the team.
- Maintained cleanliness and order in building areas to support operational efficiency and safety standards.
- Conducted comprehensive cleaning tasks, including sweeping, mopping, and window-cleaning, to ensure a hygienic environment.
- Supervised daily operations of building maintenance and custodial teams.
Education
High School Diploma -
Skills
Customer service focus
Effective delegation
Policy enforcement
Strong leadership
Strong work ethic
Worksite safety
Valid Driver's license
Punctual and dependable
Heavy lifting
Janitorial duties
Hand tools
Safety protocols
Building maintenance
Work orders
OSHA requirements and regulations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Building Service Supervisor - Vornado Realty
06.2005 - Current
Bronx Community College - High School Diploma,