Eddy Garcia
Summary
Results-driven Inventory & Service Manager with over five years of experience in the automotive industry. Proven track record of optimizing inventory management, streamlining parts ordering processes, and ensuring timely and accurate delivery of parts to service technicians. Skilled in developing and implementing inventory control procedures to reduce costs and increase efficiency. Adept at collaborating with cross-functional teams to meet service department goals and exceed customer expectations.
Overview
12
12
years of professional experience
Work History
Fleet Parts Manager
GFL Environmental Inc.
05.2023 - 12.2024
- Directed inventory of parts for a large fleet of vehicles, ensuring optimal stock levels and minimizing downtime for maintenance and repairs
- Conspired with morning and night shift on ensuring which parts are needed via our Parts Tracker Excel sheet, reducing emails and paperwork by up to 80%.
- Redesigned efficient tracking and management systems for parts inventory, streamlining processes and reducing costs
- Oversaw procurement and purchasing of fleet parts, negotiating with vendors to secure competitive pricing and favorable terms
- Developed and implemented new part procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Supervised and trained colleagues on parts product knowledge.
- Collaborated with maintenance team to identify and prioritize parts needs, coordinating timely deliveries to support fleet operations
Assistant Shop Manager
Knight Transportation
10.2021 - 05.2023
- Assisted shop manager in overseeing day-to-day operations, including inventory management, operations service, and staff scheduling
- Source parts and issue purchase orders for our service center based on best available pricing and value from multiple vendors and sales representatives
- Maintain shop records and accuracy for weekly tire count, inventory of total parts valued at over $100K, outstanding invoices to be processed or resolved, and credits of returned non-usage parts
- Identify warranty coverage of parts being replaced on company trucks and ensure proper repair notes and warranty claims are listed correctly
- Held meetings with the Shop Manager and technicians about our Inventory metrics, shop efficiency, and any new company procedures.
- Communicated with Driver Managers and Planners on trucks and trailers needing repairs, PM services, and shop updates with ETC's.
- Oversaw employee performance, corrected any concerns or problems, and increased efficiency and productivity up to 15%.
Inventory Manager
Pepsi Co.
07.2019 - 08.2021
- Performed inventory counts of over 200K products every week and produced daily reports to ensure accuracy of the product quantities and expiration dates
- Coordinated with other Pepsi warehouses for inbound and outbound shipments and analyzed the bill of lading for correct quantities and products on the trailers
- Enforced company policies and procedures to the warehouse associates by various team meetings and with one-on-one interactions
- Coordinated and ensured accurate loading of route trucks by associates, intervening in constraints; maintained a 99% on-time departure rate and increased loading efficiency by 20%
- Stimulated an open and communitive environment to associates by taking in any questions, comments, or concerns they may have to other Supervisors and Managers.
- Developed and implemented inventory control procedures to accurately track inventory movements and reduce shrinkage by 15%.
Parts Advisor
Tesla
12.2015 - 06.2019
- Utilized strong knowledge of automotive parts to provide accurate and efficient assistance to customers in selecting parts for their vehicles
- Inspected and verified old parts to determine if they were to be discarded or returned for warranty review to our Tesla Factory
- Identified and noted any issues relating to parts request via our Quickbase escalation tool for visual focus directly to Distribution Centers and our Regional Parts Manager.
- Guided other Service Assistants and Parts Advisors in better understanding functions and applications in our Warp system.
- Completed daily and weekly counts on our inventory valued at over 70K to maintain a 100% accuracy.
- Collaborated within the Parts Department with receiving parts as well as analyze incoming and outgoing part requests to other Service Centers using our Tesla Warp Service.
- Refocus shop ideas and flow with fellow colleagues by having unified team huddles to immediately tackle any issues that may arise.
- Provided exceptional customer service by communicating effectively with clients to understand their needs and ensure timely delivery of parts
Parts Associate
Northeastern Bus Rebuilders
05.2013 - 12.2015
- Utilized computer systems to update inventory records, process orders, and generate reports for management analysis.
- Regulated backlog of administrative documents by maintaining work various software including our Fleet Maintenance Pro program.
- Revamped inventory processes by implementing advanced tracking software; achieved a 30% reduction in stockouts and optimized reordering cycles, ensuring seamless shop operations and timely part availability.
- Initiated with team members to maintain organized and clean parts department, optimizing efficiency and customer satisfaction
Education
Bachelor’s Degree - Automotive Technology
SUNY Morrisville
Morrisville, New York 12-2015
Skills
- Microsoft Office Suite
- Kaizen and 5 S's
- Communication & Teamwork
- CDK Software
- Snap-On EPC
- Stock management
- Inventory auditing
Timeline
Fleet Parts Manager
GFL Environmental Inc.
05.2023 - 12.2024
Assistant Shop Manager
Knight Transportation
10.2021 - 05.2023
Inventory Manager
Pepsi Co.
07.2019 - 08.2021
Parts Advisor
Tesla
12.2015 - 06.2019
Parts Associate
Northeastern Bus Rebuilders
05.2013 - 12.2015
Bachelor’s Degree - Automotive Technology
SUNY Morrisville
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