Eddy Arnold Jean
EXECUTIVE HEALTHCARE ADMINISTRATOR
Manorville
Summary
Strategic healthcare leader with over a decade of success driving operational excellence, revenue growth, and service expansion within hospital systems and healthcare management organizations. Expertise in strategic planning, business development, regulatory compliance, and operational efficiency. Proven track record in spearheading LEAN initiatives, physician practice acquisitions, and multimillion-dollar revenue enhancement projects. Fluent in French; basic Spanish and Creole.
High-achieving Administrator with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.
Business-driven Executive with experience building client rapport and mentoring and coaching employees. Demonstrates sound judgment and consistently achieves low churn rate and high-quality production among teams.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Vice President of Operations (Consultant)
Healthier You Wellness Partners
01.2021 - Current
- Lead strategic planning, operations, and service delivery, ensuring optimal care quality and operational efficiency.
- Identify and capitalize on revenue growth opportunities, strengthening strategic accounts and partnerships.
- Direct comprehensive due diligence processes for physician practice acquisitions, overseeing financial, operational, and compliance assessments.
- Manage all external relationships, including managed care contracts, vendor negotiations, and resource allocation strategies.
- Develop and implement operational policies to correct inefficiencies and drive profitability.
Managing Partner
Trogon Management Partners
01.2018 - Current
- Company Overview: Strategic consulting firm focused on healthcare operations and compliance.
- Provide executive-level advisory to healthcare organizations on business expansion, Medicaid compliance, and operational optimization.
- Successfully placed and served in interim executive roles, including VP of Operations for Healthier You Wellness Partners.
- Strategic consulting firm focused on healthcare operations and compliance.
Administrator, Perioperative Services | Director of Decision Support
Interfaith Medical Center
10.2016 - 01.2021
- Planned and deployed information resource strategies supporting hospital operations and new business models.
- Led financial impact assessments for new services, developed physician contracts, and supported revenue-generating initiatives.
- Collaborated with CFO and SVP of Finance to monitor fiscal operations, billing, and budget forecasting for perioperative services.
- Directed LEAN process improvement initiatives, reducing operating room unproductive time by 40% and improving first-case on-time starts by 30%.
- Developed metrics and dashboards to support decision-making and performance monitoring for senior leadership.
- Managed the launch of new clinical programs, facilitating physician engagement and financial growth.
Coordinator, Cardiology Department
Interfaith Medical Center
06.2012 - 10.2016
- Coordinated outpatient services, ensuring continuity of care and maximizing clinic operational efficiency.
- Launched Auto Implantable Cardioverter Defibrillator Program, generating $2.5M in new annual revenue.
- Increased clinic attendance by 40% through workflow improvements and patient engagement strategies.
- Led departmental compliance, training, and operational initiatives, producing comprehensive policies and procedures.
- Successfully facilitated Joint Commission survey readiness and Vascular Laboratory accreditation.
- Spearheaded implementation of multiple healthcare IT systems, including GE Centricity PACS, Muse, Nuance Dragon, Vincari, and Meditech ORM.
Education
Master of Public Administration -
Long Island University
Brooklyn, NYBachelor of Science - Health Service Administration
St. John's University
Queens, NYSkills
- Healthcare Operations Management
- Strategic Planning & Business Development
Strategic planning and execution
Operations management
Leadership training
Safety management
Business development
Accomplishments
- Opened an urgent care center serving the Bedford-Stuyvesant/Crown Heights community.
- Reduced OR cancellation rates from 35% to 9% through LEAN initiatives.
- Achieved $145,000 in inventory cost savings using 6S methodologies in the Cath Lab.
- Led transition to an Electronic Medical Record for the Vascular Laboratory.
Timeline
Vice President of Operations (Consultant)
Healthier You Wellness Partners
01.2021 - Current
Managing Partner
Trogon Management Partners
01.2018 - Current
Administrator, Perioperative Services | Director of Decision Support
Interfaith Medical Center
10.2016 - 01.2021
Coordinator, Cardiology Department
Interfaith Medical Center
06.2012 - 10.2016
Bachelor of Science - Health Service Administration
St. John's University
Master of Public Administration -
Long Island University
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