Eddy Orellana
NEW ORLEANS
Summary
Dedicated Cook Shift Leader with expertise in multitasking, kitchen organization, and food preparation. Proven track record in training staff and ensuring compliance with health regulations.
Recent graduate with foundational knowledge in Clinical Medical Assistant and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook Shift Leader
TRIO Community Meals
Harvey, LA
01.2026 - Current
- Supervised kitchen staff during meal preparation and service to ensure efficient workflow.
- Assisted in menu planning, incorporating dietary restrictions and nutritional guidelines.
- Trained new staff on food safety protocols and proper cooking techniques.
- Managed inventory levels, ensuring timely restocking of kitchen supplies.
- Ensured compliance with health regulations during food handling and storage procedures.
Customer Service Supervisor
Race Trac
New Orleans, LA
03.2024 - 01.2026
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new customer service representatives, improving team performance and service quality.
- Implemented process improvements that enhanced customer satisfaction and reduced response times.
- Resolved complex customer issues, fostering positive relationships and loyalty among patrons.
Front Office Assistant
St Gabriel Clinic
Carville, LA
05.2021 - 04.2024
- Managed patient scheduling and appointments to optimize clinic workflow and enhance patient experience.
- Coordinated communication between medical staff and patients, ensuring accurate information flow.
- Implemented electronic medical records system to improve data management and retrieval efficiency.
- Trained new front office staff on procedures, enhancing team performance and service quality.
Retail Sales Associate
Five Below
New Orleans, LA
02.2023 - 03.2024
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Maintained organized merchandise displays, ensuring compliance with brand standards.
- Processed transactions efficiently, reducing wait times at checkout.
- Trained new associates on store policies and customer service techniques.
- Monitored inventory levels, contributing to timely replenishment of stock.
Education
High School Diploma -
Garden State of Science And Technology
Newark, NJ06-2026
Certified Clinical Administrative Assistant - Clinical Medical Assistant
Garden State of Science And Technology
06-2026
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
- Food preparation
- Multitasking and organization
- Translator in Spanish
Certification
- Clinical Medical Assistant Training - 1 year
Bilingual in Spanish
I speak,read and Write Spanish fluently
Languages
Spanish
Native or Bilingual
Timeline
Cook Shift Leader
TRIO Community Meals
01.2026 - Current
Customer Service Supervisor
Race Trac
03.2024 - 01.2026
Retail Sales Associate
Five Below
02.2023 - 03.2024
Front Office Assistant
St Gabriel Clinic
05.2021 - 04.2024
High School Diploma -
Garden State of Science And Technology
Certified Clinical Administrative Assistant - Clinical Medical Assistant
Garden State of Science And Technology