Michael Latorre
Centerburg,OH
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
21
21
years of professional experience
Work History
Key Holding Fishing Sales Leader
Field And Stream
Columbus, Ohio
08.2014 - Current
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Increased customer engagement to drive interest and boost sales opportunities.
- Promoted company's brand and cultivated new relationships by delivering expert presentations.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Trained, coached and mentored 20 plus sales associates for maximum performance.
- Ability to follow detailed directions and complete assigned tasks with meticulous attention to detail.
Greenskeeper
Rattlesnake Ridge Golf Club
Sunbury, OH
04.2001 - 08.2014
- Assign and supervise quality and completion of work of up to 18 employees.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
Associate of Applied Science - Forest Management
Hocking College
Nelsonville, OHAssociate of Applied Science - Recreation And Wildlife Management
Hocking College
Nelsonville, OHSkills
- Client relationship building
- Brand promotion
- Staff Management
- Staff supervision
- Staff Scheduling
- Operations management
- Project Management
- Policies and procedures
- Schedule optimization
- Coaching and mentoring
Timeline
Key Holding Fishing Sales Leader
Field And Stream
08.2014 - Current
Greenskeeper
Rattlesnake Ridge Golf Club
04.2001 - 08.2014
Associate of Applied Science - Forest Management
Hocking College
Associate of Applied Science - Recreation And Wildlife Management
Hocking College
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