Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edelia Nois

Dallas,TX

Summary

Pro Sales Associate with a strong foundation in customer service and professional sales support, honed through experience at a leading home improvement retailer. Demonstrates exceptional skills in communication, teamwork, and problem-solving, with a proven ability to build strong relationships with professional customers and ensure seamless service. Passionate about leveraging bilingual abilities and product knowledge to enhance customer satisfaction and drive success in dynamic environments. Proven success in high-volume environments with a focus on professional clientele and frontline customer support.

Overview

1
1
year of professional experience

Work History

Pro Sales Associate

The Home Depot Inc
02.2025 - Current
  • Build strong relationships with professional customers, contractors, builders, and property managers.
  • Provide expert guidance on product selection, availability, and pricing tailored to project needs.
  • Processed transactions efficiently and assisted with quoting, ordering, and logistics coordination.
  • Collaborated with cross-functional teams to ensure seamless service and accurate order fulfillment.

Customer Service Representative

The Home Depot Inc
04.2024 - 02.2025
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Responded to incoming calls and emails, offering frontline customer support and transaction assistance.
  • Excelled in exceeding daily credit card application goals.

Education

Bachelor of Science - Human Resources Management

Univeristy of Texas At North Dallas
Dallas, TX
05-2028

Skills

  • Customer Service Excellence
  • Professional Sales Support
  • POS Systems
  • Microsoft Office Suite
  • Communication & Teamwork
  • Inventory Management
  • Product Knowledge
  • Fluent in Spanish

Languages

Spanish
Native or Bilingual

Timeline

Pro Sales Associate

The Home Depot Inc
02.2025 - Current

Customer Service Representative

The Home Depot Inc
04.2024 - 02.2025

Bachelor of Science - Human Resources Management

Univeristy of Texas At North Dallas