Edelynn Yap
Wesley Chapel
Summary
Seasoned Lead Medical Technician known for high productivity and efficient task completion. Skilled in laboratory management, clinical data analysis, and medical equipment troubleshooting. Excel in team collaboration, problem-solving, and adaptability to fast-paced environments. Committed to maintaining accuracy and confidentiality in all tasks.
Skilled Lead Medical Technician with background in managing laboratory operations, performing complex testing procedures and training junior technicians. Strengths include precise diagnostic accuracy, regulatory compliance and team leadership. Past roles have demonstrated effectiveness in improving lab efficiency, maintaining safety protocols and contributing to patient care improvements.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Lead Medical Technician
Bay Pines VA Healthcare System
Bay Pines
10.2021 - Current
- Perform venipuncture and advanced specimen collection procedures while educating patients on proper collection techniques for blood, urine, stool, and other biological samples to ensure specimen integrity and accurate diagnostic testing.
- Evaluate specimen quality and suitability, identifying pre-analytical variables that may compromise laboratory results and implementing corrective actions when necessary.
- Process and prioritize STAT, urgent, and routine specimens, ensuring efficient laboratory workflow and timely turnaround times for clinical decision-making.
- Verify patient identification and specimen labeling accuracy in accordance with laboratory quality standards and patient safety protocols.
- Conduct federally regulated drug testing collections while maintaining strict chain-of-custody documentation and regulatory compliance.
- Identify abnormal findings or specimen discrepancies that may lead to erroneous results and escalate concerns according to laboratory protocol.
- Collaborate with physicians, nurses, and clinical staff to resolve laboratory order discrepancies and ensure appropriate diagnostic testing.
- Utilize Laboratory Information Systems (LIS) to document specimen collection, manage laboratory data, and maintain accurate patient records.
- Maintain strict adherence to infection prevention practices, universal precautions, and laboratory safety regulations.
- Recognize and respond to patient adverse reactions during specimen collection, providing appropriate intervention and support during medical emergencies.
- Monitor laboratory workflow and independently prioritize workload to meet operational deadlines and departmental performance metrics.
- Train and mentor staff in specimen collection, accessioning procedures, and patient identification protocols to reduce pre-analytical errors and improve laboratory efficiency.
- Provide guidance on laboratory policies, procedures, and quality standards to maintain compliance with accreditation and regulatory requirements.
- Maintain strict confidentiality and protect protected health information (PHI) in accordance with healthcare privacy regulations.
Medical Support Assistant
Veterans Affairs New Jersey Healthcare System
East Orange
05.2019 - 10.2021
- Basic Life Support (BLS) Certified through the American Heart Association.
- Collaborate with multidisciplinary healthcare teams, including physicians, nurses, and laboratory personnel, to support diagnostic testing coordination and patient care.
- Communicate technical and clinical information clearly through written documentation and verbal reporting to ensure accurate interpretation of healthcare and laboratory data.
- Maintain and manage patient medical records and health information, ensuring accuracy, completeness, and compliance with regulatory standards.
- Utilize healthcare information systems including Citrix Access Gateway, Cisco Jabber, Consult Tracking Manager (CTM), Virtual Care Manager (VCM), Centralized Patient Record System (CPRS), VistA Scheduling, and My HealtheVet Secure Messaging to coordinate patient care and clinical documentation.
- Apply advanced knowledge of medical terminology to interpret clinical documentation and support healthcare and laboratory communication.
- Review and verify patient records to ensure data accuracy, completeness, and reliability, taking corrective action when discrepancies are identified.
- Maintain strict adherence to privacy regulations and confidentiality standards to safeguard protected health information (PHI).
- Independently prioritize tasks and manage workflow to meet operational deadlines while ensuring compliance with healthcare policies and regulatory requirements.
- Communicate effectively with patients and healthcare staff via electronic messaging, telephone, and in-person interactions to coordinate clinical services and address inquiries.
- Assist with training and onboarding of new employees, providing guidance on system use, documentation standards, and organizational procedures.
- Deliver high-quality patient-centered service, maintaining professionalism and compassion in all patient and staff interactions.
- Complete required professional development and actively pursue additional training to expand knowledge in healthcare operations and clinical support functions.
Unlicensed Technician
Saint Michael's Medical Center
Newark
04.2020 - 12.2020
- Basic Life Support (BLS) Certified through the American Heart Association.
- Perform clinical support duties within a healthcare team, collaborating with registered nurses and providers to support diagnostic testing and patient monitoring activities.
- Collect and prepare clinical specimens including venous blood, sputum, stool, and routine or clean-catch urine samples in accordance with established laboratory protocols.
- Conduct capillary blood glucose testing, accurately documenting and reporting results to clinical staff to support patient assessment and treatment decisions.
- Obtain and record patient vital signs and electrocardiogram (EKG) results to assist in clinical evaluation and diagnostic monitoring.
- Communicate clinical observations and patient status changes to licensed healthcare professionals to support accurate clinical documentation and care coordination.
- Document patient encounters, specimen collection activities, and clinical interactions in electronic medical records (EMR) to maintain accurate healthcare documentation.
- Provide patient education on specimen collection procedures and self-care practices to ensure proper sample integrity and patient safety.
- Maintain strict adherence to privacy regulations and confidentiality policies when handling patient health information.
- Demonstrate strong organizational skills by prioritizing tasks and completing clinical responsibilities within established timeframes.
- Communicate effectively with patients and interdisciplinary healthcare teams to support coordinated patient care and diagnostic services.
Education
Bachelor's degree - Public Health Education
New Jersey City University
Jersey City, NJ 01.2017 - 05.2018
Associate's degree - Natural Sciences
Bergen Community College
Paramus, NJ 09.2005 - 05.2007
Skills
- Specimen Collection & Venipuncture
- Specimen Accessioning & Processing
- Pre-Analytical Quality Assurance
- Laboratory Information Systems (LIS)
- Specimen Integrity Evaluation
- Infectious Disease Testing Support
- Chain-of-Custody Drug Testing
- Quality Control & Regulatory Compliance
- Infection Prevention & Universal Precautions
- Patient Identification & Safety Protocols
- Clinical Documentation & Data Accuracy
- Laboratory Workflow & Turnaround Time (TAT)
Languages
- Tagalog, Advanced, Advanced, Advanced
- English, Advanced, Advanced, Advanced
Timeline
Lead Medical Technician
Bay Pines VA Healthcare System
10.2021 - Current
Unlicensed Technician
Saint Michael's Medical Center
04.2020 - 12.2020
Medical Support Assistant
Veterans Affairs New Jersey Healthcare System
05.2019 - 10.2021
Bachelor's degree - Public Health Education
New Jersey City University
01.2017 - 05.2018
Associate's degree - Natural Sciences
Bergen Community College
09.2005 - 05.2007