Ready to take on new challenges and work with a dynamic organization to achieve success. Supervision Team Leadership Team building Communications Coaching and mentoring Staff development Powerful negotiator Data Management Self-motivated Effective leader Organization Sports and Exercise Studies - Associates Degree
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Panera Bread
Westlake, United States of America
10.2021 - Current
Developed a loyal customer base
Successfully managed purchasing, sales, and marketing
Completed daily produce orders for the store
Made the food and catering orders
Kept track of 5+ employees' daily activities and devised plans
Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations
Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands
Helped with regulatory compliance by supervising all audits to ensure protocol compliance
Kept track of employee attendance and punctuality, quickly addressing repeat issues to avoid long-term habits
Trained, coached and mentored staff
Promoted a positive customer experience through day-to-day supervision and management
Developed systems and procedures to improve the quality and efficiency of operations and delivered business strategy
Dealt with difficult customers and clients in order to help lower-level employees and provide excellent customer service
Counted the safe and dropped the proper amount of money, while noting any discrepancies
Life Insurance Agent
American Income Life Insurance Company
Brunswick, OH
08.2022 - 06.2024
Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.
Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
Consistently exceeded individual sales targets while contributing to overall team success in meeting company goals.
Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Crafted clear, informative reports to explain life insurance policy features and benefits.
Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
Analyzed customers' financial situations to recommend appropriate life insurance policies.
Met with customers to provide information about available products and policies.
Provided coverage option information to assist clients in protecting assets.
Finalized sales and collected necessary deposits.
Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales Number%.
Dietary Aide
Riverview Pointe Care Center
Olmsted Falls, United States of America
12.2020 - 06.2021
Trained
Kept track of everything
Had planned ahead
Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving
Educated employees by acting as a nutrition resource for departmental and healthcare staff to improve nutritional services
Ensured meal service efficiency by setting up over 15 trays
Assisted in the preparation of food
Served specific meals to patients with special dietary needs quickly and accurately
Oversaw quality control procedures to ensure that healthy menu options were prepared and delivered
Strictly adhered to sanitation and food handling guidelines while assisting
Assisted patients who needed assistance eating meals with patience and compassion
Quickly distributed food to the wait staff in order to provide excellent customer service
Looked into the ingredients and nutritional components of foods, diets, and menu options and identified them
Prepared healthy snacks and meals for my patients, taking into account any dietary restrictions they may have
Sales Associate
Shoe Dept
North Olmsted, United States of America
11.2019 - 12.2020
Used upselling techniques
Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
Customers received merchandise recommendations based on their needs and preferences
Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
Assisted customers in enrolling in loyalty programs and submitting paperwork
Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
Kept track of store specials, payment policies, and security procedures
Organized displays and stocked shelves to draw customers' attention to specific items
Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
Explained offerings to customers, including policies, restrictions, and refund policies