Summary
Overview
Work History
Education
Skills
Exhibitions
Timeline
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Eden Burkhardt-Messner

Garden City

Summary

Developed solid skill set in collaborative and artistic studio environment, seeking to transition into new field. Acquired skills in managing a chaotic environment and maintaining high standards of quality and safety. Looking to leverage these transferrable skills to make meaningful impact in different industry.

Overview

4
4
years of professional experience

Work History

Waitress

Kickers Bar and Grill
04.2024 - 09.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Tutor

Edustaff
09.2022 - 06.2023
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Working within Farmington campus in Garden City, I would with the kids one-on-one or in small groups.
  • Tailoring instructions to meet the specific needs of each student while promoting independent learning skills.
  • Established positive relationships students helping them build their own confidence within their work.

Psychiatric Customer Service Representative

Mind Health Group
01.2021 - 06.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for psychiatry services and medication services.
  • Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.

Education

Bachelor of Arts - Ceramics

Wayne State University
Detroit, MI
01-2026

Associate of Science - Liberal Arts

Schoolcraft College
Livonia, MI
01-2023

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Attention to detail

Exhibitions

  • WSU Undergraduate Show, May 2024
  • WSU Undergraduate Show, May 2025

Timeline

Waitress

Kickers Bar and Grill
04.2024 - 09.2024

Tutor

Edustaff
09.2022 - 06.2023

Psychiatric Customer Service Representative

Mind Health Group
01.2021 - 06.2021

Bachelor of Arts - Ceramics

Wayne State University

Associate of Science - Liberal Arts

Schoolcraft College

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Eden Burkhardt-Messner