Autumn Barney
Oceanside,CA
Summary
Self-motivated professional with extensive experience in guest services. Proficient in customer relations, recordkeeping, and problem-solving. Skilled at maintaining a positive atmosphere through outgoing and friendly communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Danos Pizza
Hartfield, VA
01.2024 - 07.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions and recommended specials to increase profits.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Team Member
Chick-fil-A
Gloucester, Virginia
04.2023 - 01.2024
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared drinks and bagged food in a timely manner.
Tutor, Special Needs Students
Middlesex High School
Saluda, Virginia
09.2023 - 12.2023
- Provided one-on-one assistance with homework assignments, tests, and other academic activities.
- Instructed special needs students in basic math concepts and provided individualized support to ensure understanding.
- Collaborated with teachers, parents, and school administrators to develop strategies for success in the classroom.
- Monitored student performance and provided feedback on areas of improvement.
- Communicated affirmatively and promoted positive attitudes with every student.
Education
High School Diploma -
Middlesex High School
Saluda, VASkills
- Guest Relations Management
- Customer Service
- Friendly, Positive Attitude
- Organization and Multitasking
- Problem Resolution
- Basic Math
- Time Management
- Analytical and Critical Thinking
- Public Speaking
- Written Communication
- Positive and cheerful
- POS System Operation
- Work Prioritization
- Sales processing
- Workplace Safety
- Food handling safety
- Sanitation Procedures
- Cash Register Operation
- Sales expertise
- Dining area maintenance
- Food Running
- Menu knowledge
- Greeting guests
Affiliations
- Volleyball
- Softball
- Basketball
- Babysitting
- Dog sitting
- Cooking/baking
Languages
English
Full Professional
Accomplishments
- Honor Graduate
- Spanish Honor Society
- National Honor Society
- Team Captain
- Supervisor
Certification
- Cpr certified
- Health and hazard certification
References
References available upon request.
Timeline
Waitress
Danos Pizza
01.2024 - 07.2024
Tutor, Special Needs Students
Middlesex High School
09.2023 - 12.2023
Team Member
Chick-fil-A
04.2023 - 01.2024
High School Diploma -
Middlesex High School