Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.
Overview
2
2
years of professional experience
Work History
Food Runner
Coa Del Mar
04.2024 - 06.2024
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Back of House Team Member/Front of House Employee
Flying Pie Pizzeria
07.2022 - 02.2024
Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
Performed shift side work as necessary to maintain kitchen output during peak service times.
Assisted with training new BOH staff members on established processes and goals.
Prepared food and drinks while following safe food handling procedures.
Checked food preparation and presentation to verify quality and consistency.
Enhanced team collaboration by consistently communicating with other staff members about menu items, ingredient availability, and special requests.
Bussed tables, washed dishes and organized kitchen for prompt service.
Cooked and helped prepare food.
Took orders, helped customers, and helped staff members with difficulties in the POS system.