Eden Garner
Cincinnati,OH
Summary
Proven leader and skilled baker, adept at fostering team cohesion and elevating bakery operations at Whole Foods Market . Excelled in food safety and strategic menu planning, boosting department sales by 16%. Recognized for exceptional service excellence and effective communication, I consistently exceed productivity goals, earning accolades for accountability and honesty. Passionate about team member growth and happiness while fostering a positive work environment.
Overview
2
2
years of professional experience
Work History
Bakery Associate Team Leader
Whole Foods Market Inc
11.2023 - 12.2024
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Streamlined workflow processes through effective organization and communication among team members.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Fostered a positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- I stepped in for my TL while he went on paternity leave as well as stepping in when he got another position acting as TL for about 6 months total.
- I was able to maintain exceptional morale, creating a team mindset while being extremely short-staffed.
- I reorganized the entire back-of-house department to be more SOP-compliant.
- I had to step in as a Team Leader, Order writer, retail team member, team trainer, and cake decorator due to staffing issues
- I was able to successfully remove us from Hypercare which we were on for about 6 months before my TL and Order writer left.
- I created routines for the department to ensure
we were SOP-compliant - I retrained old/new TM's on the right processes that are still consistent and ongoing to the present day.
- Due to my accomplishments, I turned our weekly $25,000 bakery into a $29,000 department.
- Paula DiMeglio my Northeast Regional VP told me in a meeting that I was her favorite due to my accountability and honesty and that she couldn't wait to see my progress within the company.
- Graduated from the CDTL program
Fresh Foods Department Manager
Harris Teeter Inc
02.2023 - 11.2023
- Increased customer satisfaction with proactive problem-solving and service.
- Boosted employee morale by recognizing and rewarding achievements.
- Is responsible for the overall direction, coordination, and evaluation of this department
- Responsibilities include: performing the duties of baker/fryer, cake decorator, fresh foods clerk, starbucks management, starbucks barista, specialty cheese cutting associate; and chef
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Interviewing and training associates; planning, assigning, and directing work; appraising performance; rewarding or giving constructive feedback to associates; addressing complaints and resolving problems.
- Ordering products and supplies to the needs of the department.
- Planning for holidays and sales to achieve maximum sales.
- Creating a schedule to fit the needs of the department.
- Raised our Health Dept score from a 96 to a 98
- Raised my department sales by 6%
- Raised overall department score which includes walks, health department, shrink, and sales that directly influence the amount of money you get for a bonus.
Education
Bachelor of Science - Psychology
Long Beach City College
Long Beach, CABachelor of Science - Psychology
Grand Canyon University
Phoenix, AZHigh School Diploma -
Worthington Senior Highschool
Worthington, MN05-2017
Skills
- Food Safety Standards Knowledge
- Sanitation Protocols
- Order Writing
- Temperature Tracking
- Strategic Menu Planning
- Promotional execution
- Cake Decorating
- Baking
- Service Excellence
- Effective Communication Skills
- Task Prioritization
- Collaborative Teamwork
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bakery Associate Team Leader
Whole Foods Market Inc
11.2023 - 12.2024
Fresh Foods Department Manager
Harris Teeter Inc
02.2023 - 11.2023
Bachelor of Science - Psychology
Long Beach City College
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Worthington Senior Highschool
Similar Profiles
Laurissa TejedaLaurissa Tejeda
Team Leader at Whole Foods Market IncTeam Leader at Whole Foods Market Inc
Kassey CarterKassey Carter
Cashier at Whole Foods Market IncCashier at Whole Foods Market Inc
Lucas SeeckLucas Seeck
Customer Service Supervisor at Whole Foods Market IncCustomer Service Supervisor at Whole Foods Market Inc