Eden Hlevyack
Dallas,GA
Summary
Seasoned Business Consultant with background in guiding businesses to optimize operations, increase revenues and improve business productivity. Strengths include strategic planning, process improvement, financial analysis, and project management. Proven ability to implement innovative solutions that drive business growth. Previously led teams to exceed performance objectives while maintaining high client satisfaction levels.
Overview
6
6
years of professional experience
Work History
Business Consultant
Fiserv
Alpharetta, GA
05.2021 - Current
- Resolved complex customer issues promptly, resulting in increased client satisfaction.
- Achieved consistent monthly sales growth by surpassing conversion targets.
- Established strong client relationships through tailored solutions and needs assessment.
- Delivered precise information on products and services to clients.
- Mentored team members in effective consultative selling techniques and follow-up strategies.
- Executed competitive pricing strategies informed by thorough market analysis.
- Maintained confidentiality of banking records and transactions per regulatory requirements.
- Conducted training sessions for staff on relationship building and sales processes.
Project Manager
Graydaze
Alpharetta, GA
01.2020 - 04.2022
- Drafted reports detailing project progress for executive leadership review.
- Prioritized tasks to efficiently achieve service objectives.
- Collaborated with cross-functional teams to align efforts and meet goals.
- Utilized software tools to streamline processes and enhance performance.
- Contributed innovative solutions to improve team effectiveness and results.
- Updated databases with current project information for accuracy and accessibility.
Inside Sales Representative
Bath Planet
Marietta, GA
01.2019 - 01.2020
- Identified process improvement opportunities for outbound call operations.
- Established rapport with prospects through effective telephone communication.
- Utilized sales techniques to persuade customers to purchase service packages.
- Provided technical support during calls as part of customer service duties.
- Demonstrated strong verbal and written communication skills in customer interactions.
- Performed data entry tasks while engaging with customers over the phone.
- Educated customers on service features, benefits, and pricing plans.
- Prospected potential customers through cold calling initiatives.
Education
Associate of Applied Science - Business Administration And Management
West Georgia Technical College
Douglasville, GA05-2018
Skills
- Customer relationship management
- Problem solving
- Sales growth
- Project management
- Data analysis
- Consultative selling
- Planning and execution
- Solution implementation
- Revenue generation
- Presentation skills
- Device setup
- Sales strategies
- Team collaboration
References
References available upon request.
Timeline
Business Consultant
Fiserv
05.2021 - Current
Project Manager
Graydaze
01.2020 - 04.2022
Inside Sales Representative
Bath Planet
01.2019 - 01.2020
Associate of Applied Science - Business Administration And Management
West Georgia Technical College